Swatch ION Orchard | Orchard
- Address
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Swatch ION Orchard
2 Orchard Turn, #B2-25/26, Singapore 238801
(ION Orchard) - Phone Number
- +65 6509 8835
- Website
- https://www.swatch.com/en_sg
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- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Watch Shop
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Based on the reviews, it seems that the customer service at this Swatch store at ION is quite inconsistent. Some customers have experienced rude and unhelpful sales staff, while others have praised the excellent service provided by certain individuals such as Nick and Carmen.
It appears that there may be a lack of training or supervision leading to varying levels of service quality. Issues such as not being able to try on watches, poor service when requesting repairs or purchases, and miscommunication about limited edition purchases have left customers feeling frustrated and disappointed.
However, positive experiences with helpful and attentive staff members show that there is potential for good customer service at this location. Overall, it seems that the store could benefit from addressing issues with rude or unhelpful staff members and ensuring consistency in service quality.
It's important for all customers to feel valued and respected, regardless of who is assisting them. Hopefully, the store management will take steps to improve the overall customer experience for Swatch shoppers at ION.
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Services
- Customers appreciate the helpful and excellent service provided by certain employees, such as Nick and Carmen, at this Swatch store despite encountering rude and unhelpful sales staff.
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Watch Shops
- Browse All Watch Shops In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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