TCL | Yishun
- Address
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TCL
930 Yishun Ave 2, #B1-105, Singapore 769098
(Northpoint City) - Website
- https://www.tcl.com
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- Opening Hours
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Monday 10:30AM to 10:30PM
Tuesday 10:30AM to 10:30PM
Wednesday 10:30AM to 10:30PM
Thursday 10:30AM to 10:30PM
Friday 10:30AM to 10:30PM
Saturday 10:30AM to 10:30PM
Sunday 10:30AM to 10:30PM
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Rating
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B
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems that TCL has a mixed reputation when it comes to customer service and after-sales support. While some customers have had positive experiences with knowledgeable and friendly staff who provided helpful information about their products, others have faced challenges when it comes to getting issues resolved.
It is concerning to see that some customers have had difficulty reaching TCL's customer service team, especially with only being able to communicate through WhatsApp. The lack of follow-up and long wait times for repairs or replacements is also disappointing, especially for a company of TCL's size.
However, it is worth noting that some customers have had their TV issues resolved efficiently by third-party repair services, showing that there is potential for improvement in TCL's after-sales support. Overall, while TCL's products may offer good specs and competitive pricing, potential customers may want to consider the company's reputation for customer service before making a purchase.
It seems that there is room for improvement in this area to ensure a more positive experience for all customers.- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought a TCL TV, specifically the C845 model in 75". Some customers had positive experiences with the product itself, impressed by the specs, pricing, and staff friendliness. However, other customers had negative experiences with TCL's customer service and after-sales support, describing the difficulties they faced when trying to get repairs or refunds for their TVs. Some customers had issues with delays in repair services, lack of communication, and dissatisfaction with the overall customer service experience.
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TCL
930 Yishun Ave 2, #B1-105, Singapore 769098
Safewell
1 North Point Dr, #B1-135, Singapore 768019
