TEMPUR Takashimaya | Orchard

Address
TEMPUR Takashimaya
391 Orchard Rd, Singapore 238872
(Ngee Ann City)
Phone Number
+65 6738 9002
Opening Hours
Monday  11AM to 8PM
Tuesday  11AM to 8PM
Wednesday  11AM to 8PM
Thursday  11AM to 8PM
Friday  11AM to 9:30PM
Saturday  11AM to 9:30PM
Sunday  11AM to 8PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Mattress Store
Based on the reviews, it seems that the staff at this Tempur store, particularly at the Takashimaya branch, are very knowledgeable and provide excellent customer service. Customers have praised the staff for being friendly, patient, and helpful in explaining the differences in products and assisting in making the right choices.

They have also been commended for their professionalism and cheerfulness in providing recommendations and advice. However, there was one negative review about the product itself, specifically the Tempur original pillow being too firm and uncomfortable despite the correct size being chosen.

The customer experienced stiffness and headaches, leading to dissatisfaction with the product. It is important to note that unlike some other brands, Tempur has a zero exchange or refund policy, which can be a drawback for customers who may not be satisfied with their purchase.

Overall, the majority of customers have had a positive experience at this Tempur store, with many expressing their intention to recommend it to others and to return for future purchases. The friendly and knowledgeable staff seem to be a highlight of the store, providing a pleasant shopping experience for customers looking for comfortable mattresses and pillows.

Services
Customers appreciate the detailed explanations, patience, and helpfulness of the staff at Tempur, particularly in helping them select the right pillow or mattress.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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