Universal Dental Surgery | Jurong West
- Address
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Universal Dental Surgery
960 Jurong West Street 92, #02-172, Singapore 640960 - Phone Number
- +65 6791 1966
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- Opening Hours
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Monday 8AM to 9PM
Tuesday 9AM to 9PM
Wednesday 8AM to 9PM
Thursday 9AM to 9PM
Friday 8AM to 9PM
Saturday 8:30AM to 3PM
Sunday Closed
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Dental Clinic
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Based on the reviews, it seems that the overall services and customer experience at this dental clinic are highly positive. Dr. Jonathan Yu is praised for being gentle, skilled, and caring by multiple customers. Patients appreciate his clear explanations of procedures, advice, and attentive listening. Many have had successful experiences with extractions, root canals, and wisdom tooth surgeries, feeling comfortable and assured under his care.
Customers also admire Dr. Yu's ability to offer various treatment options and explain processes in detail without overwhelming them. His professionalism, experience, and reassuring demeanor make him a dentist that patients trust and highly recommend to others. The positive feedback on Dr. Yu's services indicates a high level of satisfaction and confidence in his expertise.
However, there seems to be some mixed feedback regarding other dentists at the clinic, with one customer expressing dissatisfaction with a female dentist's rough and unfriendly attitude. On the other hand, Dr. Titus Xie is also praised for being friendly, patient, and professional, indicating that there may be variability in the experiences with different dentists at the clinic.
In terms of reception services, there were a few complaints about rude behavior from a receptionist during phone inquiries. However, overall, patients seem satisfied with the clinic's communication about procedures, pricing, and appointment scheduling.
While there were some minor inconveniences like a small waiting room, limited receptionist information, and not accepting credit cards, most customers seem pleased with their overall experiences at the clinic and express intentions to return for future dental care. The overwhelmingly positive reviews for Dr. Jonathan Yu suggest that he is a standout practitioner at this clinic, with patients appreciating his expertise, communication skills, and compassionate approach to dental care.- Based On Reviews By Actual Customers -
Dental Services
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Based on the customer reviews, the dental services provided by this clinic include:
1) Extraction of wisdom teeth
2) Crowning
3) Root canal treatment
4) Tooth implantation
5) Teeth scaling
6) Follow-up checks and cleaning
7) Explanation of procedures and costs
8) Treatment for phobias related to dental visits
9) Patient education and advice on oral health
10) Friendly and professional dental care. -
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