Viva Nueva | Balestier
- Address
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Viva Nueva
563 Balestier Rd, Singapore 329842 - Phone Number
- +65 6256 2718
- Website
- http://www.vivanueva.com/
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- Opening Hours
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Monday 10AM to 8PM
Tuesday 10AM to 8PM
Wednesday 10AM to 8PM
Thursday 10AM to 8PM
Friday 10AM to 8PM
Saturday 10AM to 8PM
Sunday 11AM to 7PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Bathroom Fittings Shop
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Based on the reviews, it seems that Viva Nueva has a mixed reputation when it comes to both their products and customer service. While some customers have praised the variety of products available and the helpfulness of certain staff members like Theresa, others have had negative experiences with the quality of the products and the professionalism of the sales staff.
Some customers have complained about receiving products that were not as described or in poor condition, such as rusted piping and faulty coatings. There have also been complaints about the lack of product knowledge among the sales staff, leading to misunderstandings and incorrect product recommendations.
In terms of customer service, there have been issues with communication and delivery logistics. Some customers have had difficulty getting clear information about delivery times and have experienced delays and miscommunications on delivery days.
There have also been complaints about after-sales service, with some customers feeling that their concerns were not taken seriously or addressed in a timely manner. Overall, it appears that while Viva Nueva may have a good selection of products, the inconsistency in product quality and customer service experiences could make some customers hesitant to shop at this outlet.
It may be advisable to proceed with caution and ensure clear communication and expectations when making a purchase from Viva Nueva.- Based On Reviews By Actual Customers -
Services
- People bought home fittings, toilet bowls, lightings, ceiling fans, hood & hob, kitchen sink, rain shower, storage heater, bathroom vanity, and accessories from this outlet.
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