The Best Beauty & Wellness Stores In Jurong East

Jurong East, Singapore

Looking for beauty products? Here are the top-rated beauty & wellness stores in Jurong East. We analyze the reviews so you don't have to!


Aesop (Westgate)

3 Gateway Dr, #01-27 Westgate, Singapore 608532

Overall, the experience at Aesop seems to be a positive one. Customers consistently praise the knowledgeable and professional staff, particularly mentioning individuals like Kate, Zee, and Yu Xuan who provide excellent service and personalized recommendations.

The friendly and attentive staff, along with the thoughtful gestures like offering drinks and free samples, contribute to a pleasant shopping experience. However, there are occasional instances of less satisfactory service, such as the incident where the sales representative prioritized one customer over another.

Despite these isolated incidents, the majority of reviewers highly recommend Aesop for its exceptional service and quality products.
Rating
A

Kiehl's Westgate

3 Gateway Drive, Mall, #01-34 Westgate, Singapore 608532

Overall, the reviews of this Kiehl's store at Westgate are overwhelmingly positive. Customers have praised the knowledgeable and helpful staff, particularly highlighting employees like Megan, Xintong, Keng Mun, and Jenny for their excellent customer service.

Many customers appreciate the attention to detail and personal recommendations provided by the staff, making their shopping experience smooth and enjoyable. Despite a few negative experiences related to long wait times, the majority of reviews reflect a high level of satisfaction with the products and service provided at this location.

Rating
A

The Body Shop

50 Jurong Gateway Rd, #02 - 54 Jem, Singapore 608549

Overall, the Body Shop at Jem receives mixed reviews regarding their customer service. While some customers praise the helpful and knowledgeable staff, others complain about the lack of attentiveness and product knowledge.

The store seems to be understaffed, leading to longer waiting times for assistance. Despite this, customers appreciate the products and overall shopping experience at the store.

Rating
A

LANEIGE - Westgate

3, #02-40 Gateway Dr, Westgate, Singapore 608532

Rating
A

NARS 50 JEM

50 Jurong Gateway Rd, #02 - 06 Jem, Singapore 608549

Overall, the shopping experience at this makeup store seems to vary greatly depending on the beauty advisor assisting customers. While some customers had positive interactions with advisors like Michiko, Xin Hui, and others who provided helpful suggestions and excellent service, others had negative experiences with certain advisors who were described as rude and unhelpful.

The store may benefit from additional training for all employees to ensure a consistent and positive customer experience.
Rating
B+

Fresh (JEM)

50 Jurong Gateway Rd, Singapore 608549

Overall, the reviews of this place indicate that the customer service provided by staff members, particularly Michelle and Kasper, is exceptional. Customers are pleased with their knowledge, patience, and lack of pushiness when recommending products.

However, there is also feedback suggesting that some staff members may need further training in customer service. Nonetheless, the overall experience at this place seems to be positive, with customers appreciating the friendly and helpful service they received.

Rating
B+

Chanel (JEM)

50 Jurong Gateway Rd, #02-04 JEM, Singapore 608549

Overall, the experience at this Chanel outlet seems to be positive based on the reviews. Customers have praised the friendly and knowledgeable staff, with specific mentions of Wendy, Macy Teo, Ms Tan Yi Ping, and Ms Suk Ling for their exceptional customer service.

However, there are a few negative reviews about poor customer service and unfriendly staff members, such as Tiffany, which have impacted the overall experience for some customers. Despite this, the positive reviews highlight the welcoming atmosphere and personalized service provided at this outlet.

Rating
B+

Clarins Boutique (Westgate)

3 Gateway Drive, Westgate 01-26, Singapore 608532

Based on the reviews, the overall experience of this place seems to be a mixed one. While some customers praised the beautiful boutique, great products, and friendly staff like Kyle Teh, others complained about arrogant and unhelpful staff, as well as issues with restocking and customer service.

There were also complaints about difficulty in locating the store and points not being updated. Overall, it appears that the quality of service at this Clarins boutique may vary depending on individual experiences.

Rating
B+

Watsons - JEM

50 Jurong Gateway Rd, B1-07 Jem, Singapore 608549

Overall, the reviews for this place seem to be mixed. While some customers praised the exceptional service provided by staff members like Yu Mei and Nur Iman, others complained about rude and pushy sales staff.

There were also negative experiences with online purchases and customer service, with one customer warning others to avoid buying Watsons brand products. The general consensus is that while there are some excellent staff members, there are also areas for improvement in terms of customer service and product quality.

Rating
B+

Watsons - Westgate

3 Gateway Dr, #B1-15 Westgate, Singapore 608532

Overall, the reviews for this Watson Brick & Mortar store are mixed. Many customers have complained about the poor service and attitude of the staff, with some mentioning specific instances of rude behavior from employees.

However, there are also positive reviews highlighting the friendly staff and convenient shopping experience, with praise for the selection of products available. In general, it seems that the store could benefit from improving customer service and staff training to provide a more positive overall experience for shoppers.

Rating
B+

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