The Best Beauty & Wellness Stores In Orchard

Orchard, Singapore

Looking for beauty products? Here are the top-rated beauty & wellness stores in Orchard. We analyze the reviews so you don't have to!


GRATiAE Takashimaya

391 Orchard Rd, B1 Takashimaya Department, Singapore 238872

Overall, the experience at GRATiAE at Takashimaya seems to be positive based on the reviews. Customers have highlighted the professionalism and knowledge of the staff, particularly mentioning Jenny Lynn, Stephanie, and Rainbow.

The consultations and facials were well-received, with many noticing significant improvements in their skin after using the products. The staff were helpful in educating customers about their skin type and how to properly care for it.

Despite a negative review about aggressive service at another branch, overall, GRATiAE at Takashimaya seems to provide a pleasant and effective skincare shopping experience.
Rating
B+

Armani beauty

2 Orchard Turn, #B2 - 45, Singapore 238801

Overall, the Armani store in Orchard has received positive reviews for its exceptional product quality and outstanding customer service. Customers have praised the helpful and knowledgeable staff members such as Joey, Kim, Chris, and Janice for providing personalized assistance and recommendations.

Despite a negative experience during a sale event, the majority of customers have left the store feeling well taken care of and appreciated. The store is highly recommended for those looking for exquisite perfumes and beauty products with exceptional customer service.

Rating
B+

MAC Cosmetics - Tangs at Tang Plaza

Orchard Rd, 310-320, Singapore 238864

Overall, the place seems to offer a visually appealing and vibrant atmosphere with its colorful displays. However, there are mixed reviews about the staff, with some mentioning friendly service while others complain about rudeness.

Despite the varying opinions, it seems like a place worth checking out for its makeup products and unique aesthetic.
Rating
B+

Neal's Yard Remedies

391 Orchard Rd, #B1-52, Singapore 238872

Overall, the reviews for this place are mixed. While some customers had positive experiences with excellent service and high-quality products, others encountered issues with defective items and unhelpful staff.

It seems that the level of service can vary depending on the location, with some branches having more knowledgeable and friendly staff than others. Overall, the brand's products are praised for being chemical-free and effective, but some customers may prefer to purchase online or from different locations due to inconsistent experiences.

Rating
B+

Elizabeth Arden (Metro Paragon)

290 Orchard Rd, Level 2 Metro Department Store, Singapore 238859

Overall, the experience at Paragon Metro seemed to be mixed. While some customers had a negative experience with unhelpful staff and poor product presentation, others had a positive experience with great service, professional staff, and discounts on products.

Despite the negatives, the overall consensus seemed to be that the quality of service varied and could be improved.
Rating
B+

The Body Shop (ION Orchard)

2 Orchard Turn #B3-66/66A, ION Orchard, 2 Orchard Turn, #B2 - 39, Singapore 238801

Overall, the reviews of this place seem to be quite mixed. While some customers appreciated the convenient location, helpful staff, and quality products, others were disappointed with the rude and unhelpful service they received.

Many mentioned issues with customer communication and refund policies. It appears that the overall experience of this place may vary depending on the staff members you encounter.

Rating
B+

escentials (Tang Plaza)

310 Orchard Road, Tangs Beauty Hall Level 1, TANGS At Tang Plaza, Singapore 238864

Overall, the reviews for Escentials paint a mixed picture of the store. While some customers had negative experiences with dismissive or unhelpful staff members, others praised the knowledgeable and helpful consultants like Janice Chong, Rechelle, Vivienne, and Christopher.

The store was commended for its welcoming atmosphere and attentive service, with particular mention of the excellent service provided by certain staff members. However, the negative reviews highlighted issues with inflexibility, dismissiveness, and lack of customer service training among some employees.

Despite the mixed feedback, it seems that the overall experience at Escentials can vary depending on the staff member assisting customers.
Rating
B+

YSL (Yves Saint Laurent) Beauté - ION Orchard

2 Orchard Turn, #B2-33, Singapore 238801

Overall, the experience at this place seems to vary greatly depending on the sales assistant you encounter. While some customers had pleasant experiences, particularly with a sales assistant named Ting Ting, others complained about unprofessional and unfriendly service from certain staff members.

Issues such as receiving incorrect samples, feeling judged by a sales assistant, and being given poor recommendations were mentioned in the reviews. The ability to have a name engraving and the convenience of the store's location next to a train station were positive aspects noted.

It appears that the customer service at this location can be hit or miss, and some reviewers may prefer to visit other branches instead.
Rating
B+

Guardian Health & Beauty - UE Square

81 Clemenceau Ave, #02-18 UE Shopping Mall, Singapore 239917

Overall, the general consensus is that this place is not a pharmacy despite its appearance. Customers have had frustrating experiences trying to obtain pharmacist-only medicines, with one person even being rudely answered when asking questions.

However, some appreciate the reasonable prices, decent collection of goods, and convenience of the store.
Rating
B+

Kiehl’s @ Ion Orchard

2 Orchard Turn B3, #45467 ION Orchard, Singapore 238801

Overall, the boutique seems to have a mix of positive and negative reviews. While some customers had pleasant transactions with knowledgeable and helpful staff, others experienced poor customer service and unresponsiveness, particularly in regards to online support.

The inconsistency in customer service may detract from the overall experience at this Kiehl's outlet.
Rating
B+

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