The Best Car Dealers In Bukit Merah
Bukit Merah, Singapore
Here are the top-rated car dealers in Bukit Merah. We analyze the reviews so you don't have to!
SsangYong Singapore
1094 Lower Delta Rd, Motorway Building, Singapore 169205
The reviews for this business present a mixed overall experience. On one hand, some customers laud the exceptional service and professionalism provided by staff members, highlighting the patient and attentive approach of salespeople like Alex and Dennis, which fosters a sense of loyalty among certain patrons.
However, contrastingly, several reviews express significant dissatisfaction, particularly regarding rude customer service interactions and serious issues with vehicle maintenance and availability of parts. Instances of unprofessional behavior and poor communication from staff are notably criticized, leading to frustration for some customers.
The contrast between stellar in-store experiences and distressing after-sales service creates a convoluted perception of the business, indicating a need for improvement in customer service and operational efficiency.
However, contrastingly, several reviews express significant dissatisfaction, particularly regarding rude customer service interactions and serious issues with vehicle maintenance and availability of parts. Instances of unprofessional behavior and poor communication from staff are notably criticized, leading to frustration for some customers.
The contrast between stellar in-store experiences and distressing after-sales service creates a convoluted perception of the business, indicating a need for improvement in customer service and operational efficiency.
Rating
B+
Hong Seh Motors Showroom
237, #01-06 Alexandra Rd, The Alexcier, Singapore 159929
The overall experience with Hong Seh Motors appears to be quite mixed, showcasing a stark contrast between exceptional service and significant shortcomings. On one hand, many customers praise specific staff members like Sam and Martin for their knowledge, technical support, and attentive service, leading to smooth transactions and a sense of trustworthiness in purchasing luxury vehicles.
However, negative reviews highlight frustrating experiences with delays, inadequate repairs, and poor customer service, suggesting a lack of consistent quality across the dealership. Complaints about after-sales service and communication further underscore potential issues that detract from the overall reputation of the business.
Despite some positive anecdotes, the negative feedback raises concerns about reliability and customer care.
However, negative reviews highlight frustrating experiences with delays, inadequate repairs, and poor customer service, suggesting a lack of consistent quality across the dealership. Complaints about after-sales service and communication further underscore potential issues that detract from the overall reputation of the business.
Despite some positive anecdotes, the negative feedback raises concerns about reliability and customer care.
Rating
B+
Leng Kee Autopoint
24 Leng Kee Rd, Singapore 159096
Overall, the experience at Leng Kee Autopoint is marred by significant complaints regarding the unprofessional behavior of the security personnel, despite the location being noted for its good selection of cars, including luxury models. While many reviewers appreciated the car offerings and the opportunity to window shop, they consistently reported feeling uncomfortable and unwelcome due to the aggressive and suspicious actions of the security staff.
Instances of being followed, threatened with police action, and improper handling of customer interactions have left many visitors feeling harassed rather than valued, leading to a generally negative perception of the establishment. The management is urged to address these issues to improve the atmosphere and customer experience.
Instances of being followed, threatened with police action, and improper handling of customer interactions have left many visitors feeling harassed rather than valued, leading to a generally negative perception of the establishment. The management is urged to address these issues to improve the atmosphere and customer experience.
Rating
B+
Wearnes Singapore
45 Leng Kee Rd, Singapore 159103
The overall experience of customers at this business is notably mixed, highlighting both exceptional service and severe shortcomings. On one hand, several reviewers praised specific sales personnel like Shawn Loh and service consultants for their knowledge, patience, and thorough care in handling vehicle maintenance and repairs, leading to positive recommendations and continued business.
However, contrasting experiences emerged from customers facing significant frustrations with repairs and service delays, particularly in communication and fulfilling promises regarding vehicle return timelines. These negative experiences have led some customers to consider alternative workshops over authorized services, expressing discontent over a lack of responsiveness and accountability.
The disparity in reviews underscores a divided customer perception, where some appreciate the quality service while others lament a frustrating and disappointing experience, particularly regarding repair services.
However, contrasting experiences emerged from customers facing significant frustrations with repairs and service delays, particularly in communication and fulfilling promises regarding vehicle return timelines. These negative experiences have led some customers to consider alternative workshops over authorized services, expressing discontent over a lack of responsiveness and accountability.
The disparity in reviews underscores a divided customer perception, where some appreciate the quality service while others lament a frustrating and disappointing experience, particularly regarding repair services.
Rating
B+
Komoco Motors Pte Ltd - Hyundai
253 Alexandra Rd, Singapore 159936
The overall experience with this business is decidedly mixed, with a stark contrast between exemplary and subpar customer service. Positive feedback highlights individual employees like Rosie Thong and Sherelle, who are praised for their friendliness, knowledge, and willingness to go the extra mile for customers.
In stark contrast, many reviews criticize the company's communication and responsiveness, citing issues such as unreturned calls, ignored emails, and unprofessional behavior from staff members. This dichotomy suggests that while some customers have had a very satisfactory experience, others have faced significant challenges, leading to frustration and disappointment.
There is a clear call for improvement in customer service practices to align with the quality of the cars offered.
In stark contrast, many reviews criticize the company's communication and responsiveness, citing issues such as unreturned calls, ignored emails, and unprofessional behavior from staff members. This dichotomy suggests that while some customers have had a very satisfactory experience, others have faced significant challenges, leading to frustration and disappointment.
There is a clear call for improvement in customer service practices to align with the quality of the cars offered.
Rating
B+
Premium Automobiles BEV Pte Ltd
9 Leng Kee Rd, Singapore 159090
The overall experience at this business appears to be mixed, with a clear divide in customer opinions. Many customers appreciate the spacious and well-organized Audi showroom and commend the knowledgeable and non-pushy sales personnel, particularly highlighting positive interactions with individuals like Bryan, who provided helpful advice and maintained contact post-purchase.
However, this positive sentiment is significantly overshadowed by complaints about rude service, unprofessional conduct, and poor communication, particularly in customer service and trade-in negotiations, leading to feelings of frustration and disappointment. The service side also received harsh criticism, citing delays and inadequate handling of warranty claims.
With such contrasting experiences, prospective customers may find the purchasing experience rewarding, but should remain cautious of potential service pitfalls.
However, this positive sentiment is significantly overshadowed by complaints about rude service, unprofessional conduct, and poor communication, particularly in customer service and trade-in negotiations, leading to feelings of frustration and disappointment. The service side also received harsh criticism, citing delays and inadequate handling of warranty claims.
With such contrasting experiences, prospective customers may find the purchasing experience rewarding, but should remain cautious of potential service pitfalls.
Rating
B+
