The Best Car Dealers In Jurong West / Boon Lay
Jurong West, Singapore
Here are the top-rated car dealers in Jurong West. We analyze the reviews so you don't have to!
Trust Motoring
1 Corporation Dr, #04-16, Singapore 619775
Overall, the experience at Trust Motoring Capital is mixed, with several customers expressing satisfaction with their interactions, particularly praising Nicky for his exceptional service, attentiveness, and efficiency during the car-buying process. Positive reviews highlight a smooth and enjoyable experience, with customers appreciating the professionalism and quality of the vehicles.
However, there are significant concerns regarding customer service, particularly in instances of miscommunication and after-sales support. Some reviews mention frustration over delays in paperwork and a lack of follow-through on promises, leading to negative experiences and financial repercussions for buyers.
In summary, while some customers rave about their purchasing experience, others warn potential buyers to be cautious and conduct thorough inspections before finalizing a deal.
However, there are significant concerns regarding customer service, particularly in instances of miscommunication and after-sales support. Some reviews mention frustration over delays in paperwork and a lack of follow-through on promises, leading to negative experiences and financial repercussions for buyers.
In summary, while some customers rave about their purchasing experience, others warn potential buyers to be cautious and conduct thorough inspections before finalizing a deal.
Rating
B+
JDM Automobile @ REVV
1 Corporation Dr, #06-13/14, Singapore 619775
Overall, JDM Automobile seems to offer a mix of exceptional customer service and some challenges, reflecting varied customer experiences. Many customers praised the professionalism, patience, and knowledge of salespeople like Jonathan and Rome Ng, highlighting a seamless purchasing process and clear communication throughout.
Several reviewers noted that they felt well-supported, particularly first-time buyers who appreciated the transparency in financing and the attention to their specific needs. However, some customers had negative experiences concerning vehicle quality issues and follow-up service, particularly related to repairs and cleanliness at the time of handover.
While the dealership's staff appear committed to service recovery, as evidenced by prompt responses to concerns, these negative experiences, especially regarding post-sale support, indicate room for improvement in ensuring customer satisfaction and vehicle reliability.
Several reviewers noted that they felt well-supported, particularly first-time buyers who appreciated the transparency in financing and the attention to their specific needs. However, some customers had negative experiences concerning vehicle quality issues and follow-up service, particularly related to repairs and cleanliness at the time of handover.
While the dealership's staff appear committed to service recovery, as evidenced by prompt responses to concerns, these negative experiences, especially regarding post-sale support, indicate room for improvement in ensuring customer satisfaction and vehicle reliability.
Rating
B+
Yes Motoring
Corporation Dr, #02-04/05 REVV 1, Singapore 619775
Overall, the experience at Yes Motoring seems to be a mix of exceptional service and significant dissatisfaction among some customers. Many reviews highlight positive interactions with staff like Mr Lim, Mr Xavier, and Mr Davis Ang, praising their professionalism, promptness, and thorough assistance throughout the car buying process.
First-time buyers particularly appreciate the smooth handling of paperwork and the commitment to fulfilling promises, sometimes even going above and beyond, such as offering gifts for special occasions. However, a contrasting narrative emerges from a few negative reviews, pointing to poor customer service, particularly from specific administrative staff, which tarnishes the otherwise favorable reputation.
While many customers express willingness to recommend Yes Motoring due to their pleasant experiences, the negative feedback suggests a need for improvement in customer service standards.
First-time buyers particularly appreciate the smooth handling of paperwork and the commitment to fulfilling promises, sometimes even going above and beyond, such as offering gifts for special occasions. However, a contrasting narrative emerges from a few negative reviews, pointing to poor customer service, particularly from specific administrative staff, which tarnishes the otherwise favorable reputation.
While many customers express willingness to recommend Yes Motoring due to their pleasant experiences, the negative feedback suggests a need for improvement in customer service standards.
Rating
B+
Horizon Automotive (Foton Distributor)
8 Tuas Ave 18, Singapore 638892
The overall experience of this car rental business appears to be highly inconsistent, with reviews reflecting significant dissatisfaction alongside some positive feedback. Multiple customers reported issues such as unresponsive communication, misleading information about vehicle availability, and problems with bookings, leading to frustration and wasted time.
Conversely, a few customers noted good service and acceptable car conditions. However, the prevalence of complaints about poor vehicle quality further detracts from the overall impression, suggesting that potential renters should proceed with caution.
Conversely, a few customers noted good service and acceptable car conditions. However, the prevalence of complaints about poor vehicle quality further detracts from the overall impression, suggesting that potential renters should proceed with caution.
Rating
B
