The Best Shoe Shops In Changi

Changi, Singapore

Looking to buy a new pair of shoes? Here are the top-rated shoe shops in Changi. We analyze the reviews so you don't have to!


Crocs

78 Airport Blvd., #04 - 208, Singapore 819666

Customers were overall satisfied with the service received at the Crocs store, particularly mentioning staff members Bella, Aditi, Isaac, and Liam for their helpfulness and friendliness. However, there were some negative experiences reported, such as a staff member refusing to allow a customer to try on a specific shoe color and another group receiving non-existent service with staff more interested in chatting amongst themselves.

Despite these issues, most customers appreciated the service provided by the friendly and attentive staff at this location.
Rating
A

Bata

5 Changi Business Park Central 1, #01 - 16 Changi City Point, Singapore 486038

Customers consistently praise the Bata store at Changi City Point for its wide selection of shoes, helpful and attentive staff, and reasonable prices. Many specifically mention the excellent service provided by a tall Chinese gentleman, who goes above and beyond to assist customers in finding the perfect pair of shoes.

The store also runs sales that offer great deals on comfortable and durable footwear, making it a popular choice for those in search of quality shoes at affordable prices.
Rating
A

Timberland

78 Airport Blvd., #02 - 240, Singapore 819666

Customers are overwhelmingly positive about the service they received at the Timberland store in Jewel. Many customers specifically praise the staff members, such as Liza, Raymond, Fika, and Joanne, for their excellent customer service, product knowledge, and patience.

The attentive and helpful nature of the staff contributed to an enjoyable shopping experience, despite the store being crowded and short-staffed at times. However, one negative review stands out, criticizing the Timberland boots, claiming they were painful to wear and never broke in, leading to discomfort throughout an entire trip.

Rating
A

Skechers Changi City Point Outlet

5 Changi Business Park Central 1, #02-42, Singapore 486038

Customers have had mixed experiences at the Skechers outlet, with some praising the excellent service from staff members like Jeryl Ang, Kelvin, and Tan Hai Wei, who were knowledgeable, patient, and provided great assistance in finding the right shoes. The outlet offers a good range of products, with some items currently on a good promotion such as a buy one get one free deal.

However, there are complaints about the customer service from the cashiers, particularly two Chinese ladies who were described as rude and unhelpful. Overall, customers appreciate the friendly and helpful staff on the floor, but have encountered issues with the cashier service.

Rating
A

CHARLES & KEITH

Terminal 3, Airport Blvd., #02-53 Departure/Transit Lounge North, 65, Singapore 819663

Overall, the reviews for this store are mixed. While some customers praised the quality of the products and the convenience of the location, others criticized the rude and unhelpful staff.

Many customers specifically mentioned one cashier, Matthew, as being particularly rude. Some customers also expressed disappointment with the store closing early and not providing good customer service.

However, some customers did have positive experiences with helpful staff and a well-organized store.
Rating
A

Timberland

5 Changi Business Park Central 1, #02 - 46 / 47, Singapore 486038

Customers have had positive experiences at the Timberland store, with friendly and knowledgeable staff offering good customer service. Some customers found the store to have a good selection of products and appreciated the quality, while others had issues with a cashier making faces and pressuring them during payment.

Overall, the store seems to be recommended for its products and customer service, with some areas for improvement noted.
Rating
A

Crocs Outlet

5 Changi Business Park Central 1, #02-41, Singapore 486038

Customers had wonderful experiences at the Crocs outlet at Changi City Point. Staff members such as Nadiah Insyiraah, Joevic, Ethel, Yasmin, Irfan, Jovin, Darren, and Jovic were praised for their helpfulness and friendliness.

The store had a great range of products, and the service was excellent. However, one customer did report a safety incident involving a sharp glass panel that injured their child, which they felt was not handled appropriately by the staff.

Rating
A

CHARLES & KEITH

Terminal 2, 60 Airport Blvd., #02-234 Departure/Transit Lounge, Singapore 819643

Overall, the reviews for this store are mixed. While some customers praise the affordability, responsiveness, and fashion-forward designs of the products, others complain about poor service, limited availability of sizes, and unprofessional behavior from the manager.

The store seems to have a good selection of bags and stylish items, but may need to work on improving customer service and addressing inventory issues.
Rating
A

Dr.Kong (Changi City Point)

5 Changi Business Park Central 1, #01-22, Singapore 486038

Customers are generally satisfied with the range of shoes available at the shop, especially for those with specific medical conditions. The sales associates are described as friendly, helpful, knowledgeable, and patient, providing excellent service in helping customers find the right shoe for their needs.

Some customers have become members to enjoy better deals on future purchases, and many plan on returning to the shop for their footwear needs.
Rating
A

Clarks Outlet

5 Changi Business Park Central 1, #01-33, Singapore 486038

Customers have mixed reviews about their experiences at Clarks outlet at Changi City Point. Some praise the variety of comfortable shoes, affordable prices, and excellent service from staff like Ivan and Jasmine.

Others criticize the outlet for displaying mostly old products and not offering new items, as well as poor quality control in shipping out defective products. There are also complaints about inefficiency in customer service and lack of response from Clarks management.

Ultimately, opinions on the outlet vary based on individual experiences.
Rating
A

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