The Best Shoe Shops In Orchard
Orchard, Singapore
Looking to buy a new pair of shoes? Here are the top-rated shoe shops in Orchard. We analyze the reviews so you don't have to!
ASICS
02 04 Plaza Singapura, 68 Orchard Rd, Singapore 238839
Overall, the reviews for the Asics store highlight great customer service experiences with knowledgeable and patient staff members such as Jacky, Iris, and Nur Fatin. Customers appreciate the assistance in choosing the right shoes and the extra effort made by the staff.
However, there is one negative review mentioning a staff member named Fanny who displayed cold and unprofessional behavior, resulting in a disappointed customer. This highlights the importance of consistent and quality customer service training for all staff members.
However, there is one negative review mentioning a staff member named Fanny who displayed cold and unprofessional behavior, resulting in a disappointed customer. This highlights the importance of consistent and quality customer service training for all staff members.
Rating
A
anothersole - TANGS @ Tang Plaza
310 Orchard Rd, Level 2 Tangs Orchard, Singapore 238864
Customers have had mixed experiences with Anothersole shoes. Some have found the shoes to be comfortable, stylish, and beneficial for foot pain relief, leading them to become loyal fans of the brand.
Others have experienced inconsistencies in quality, with some pairs causing blisters and discomfort. However, positive reviews highlight excellent customer service, knowledgeable staff, and the overall comfort and stylish design of the shoes.
Others have experienced inconsistencies in quality, with some pairs causing blisters and discomfort. However, positive reviews highlight excellent customer service, knowledgeable staff, and the overall comfort and stylish design of the shoes.
Rating
A
Clarks
2 Orchard Turn, B2-22 ION Orchard, Singapore 238801
The reviews of Clarks shoe store at Ion Mall are mixed. While some customers have had negative experiences with pushy and unhelpful staff, others have highlighted the excellent service provided by certain employees such as Kai Qie, Dean, and Yi Xin.
Customers have praised the patience, helpfulness, and friendliness of these staff members, enhancing their shopping experience and making them consider returning to the store in the future.
Customers have praised the patience, helpfulness, and friendliness of these staff members, enhancing their shopping experience and making them consider returning to the store in the future.
Rating
A
Arch Angel Shoes - Wheelock Place Outlet
501 Orchard Rd, #03-12, Singapore 238880
Overall, the reviews of this shoe shop are mixed. Some customers expressed frustration with the lack of attentive service, especially for those with specific conditions or needs.
Others were disappointed with the lack of COVID-19 safety measures being enforced in the store. However, there were positive comments about the quality of the shoes and good customer service from specific staff members.
Some customers appreciated the quiet environment of the shop and the comfortable shoes offered, despite the higher prices.
Others were disappointed with the lack of COVID-19 safety measures being enforced in the store. However, there were positive comments about the quality of the shoes and good customer service from specific staff members.
Some customers appreciated the quiet environment of the shop and the comfortable shoes offered, despite the higher prices.
Rating
A
PAZZION Takashimaya Shopping Centre
391 Orchard Road Takashimaya Shopping Centre, Ngee Ann City B1-39/40, Singapore 238872
Overall, the reviews for the cafe are mostly positive, with customers praising the variety of food and drinks available, as well as the cozy atmosphere for catching up with friends. The quality of the food is generally good, with some mentioning specific favorites like the waffles and pancakes.
However, there were some complaints about the service being slow and inattentive, with staff forgetting requests and not being responsive to customers' needs.
However, there were some complaints about the service being slow and inattentive, with staff forgetting requests and not being responsive to customers' needs.
Rating
A
On Running Singapore
501 Orchard Rd, #B2-06, Singapore 238880
Overall, ON Running is praised for its high-quality products, with reviewers highlighting the excellent craftsmanship and innovative design of their shoes and apparel. The staff at ON Running stores also receive positive feedback, with many customers mentioning specific employees like Farrah, Liu Chuang, Shan Shan, and [Filipina female staff] who provided exceptional service, expert advice, and a personalized shopping experience.
However, there is one negative review that criticizes the poor customer service and lack of attentiveness from staff members at a specific branch of ON Running, suggesting that improvements are needed in terms of managing customers and providing better service.
However, there is one negative review that criticizes the poor customer service and lack of attentiveness from staff members at a specific branch of ON Running, suggesting that improvements are needed in terms of managing customers and providing better service.
Rating
A
SNKRDUNK Singapore
333A Orchard Rd, #01-09B Mandarin Gallery, Singapore 238897
Customers had mixed experiences. While some found great service, a good range of sneakers, and heavy discounts on top brands, others were disappointed by the lack of rare options, sizes, and unprofessional practices.
One customer also complained about a terrible experience with an app, where they were sold a significantly de-valued item and denied any appeal for exchange or refund. Another customer reported being shortchanged by a store that took payment but did not deliver the ordered items or issue a refund, resulting in a frustrating and unresolved situation for months.
One customer also complained about a terrible experience with an app, where they were sold a significantly de-valued item and denied any appeal for exchange or refund. Another customer reported being shortchanged by a store that took payment but did not deliver the ordered items or issue a refund, resulting in a frustrating and unresolved situation for months.
Rating
B+
PEDRO Plaza Singapura
Plaza Singapura, 68 Orchard Rd, #01-03, Singapore 238839
Overall, the reviews for the shoe store are very positive, with many customers praising the efficient and helpful service staff. They are described as patient, professional, and not pushy in their sales approach.
Customers appreciate the range of footwear available, with one mentioning it as their go-to brand for formal shoes and loafers. There is one negative review mentioning bad service, but it is an outlier among the other glowing feedback.
Customers appreciate the range of footwear available, with one mentioning it as their go-to brand for formal shoes and loafers. There is one negative review mentioning bad service, but it is an outlier among the other glowing feedback.
Rating
B+
Converse
2 Orchard Turn, B3-57 ION Orchard, Singapore 238801
Overall, the reviews for this shoe store are mixed. Some customers complained about unhelpful and rude staff, with one even mentioning having to tie their friend's laces themselves.
Others were pleased with the service they received, like one person who had a pleasant experience reserving a pair over the phone. However, there were also complaints about stock availability, with one customer being unable to find the basic Converse shoe they were looking for.
Others were pleased with the service they received, like one person who had a pleasant experience reserving a pair over the phone. However, there were also complaints about stock availability, with one customer being unable to find the basic Converse shoe they were looking for.
Rating
B+
BALENCIAGA
290 Orchard Rd, #01 - 01, Singapore 238859
Overall, reviews for the Balenciaga store are mostly positive, with customers praising the attentive and knowledgeable staff, as well as the wide range of designer products available. However, there was one negative review mentioning a sales advisor who was unhelpful and appeared annoyed.
One standout review highlighted Mr Hansel Poh's exceptional service, recommending him for a promotion within the store due to his personalized approach and dedication to customer satisfaction.
One standout review highlighted Mr Hansel Poh's exceptional service, recommending him for a promotion within the store due to his personalized approach and dedication to customer satisfaction.
Rating
B+
