The Best Sporting Goods Stores In Novena

Novena, Singapore

Looking for sportswear, shoes or other sporting goods? Here are the top-rated sports stores in Novena. We analyze the reviews so you don't have to!


New Balance (Velocity)

Velocity, 238, Thomson Rd, #01-39/42 NOVENA SQUARE, Singapore 307683

Customers have had positive experiences at the New Balance store, particularly praising the helpful and friendly staff members, such as Jonathan and Helen. Jonathan was described as attentive, knowledgeable, and providing excellent customer service, going above and beyond to ensure customers found the right shoes.

Helen was commended for her professionalism and genuine approach, making customers feel valued and comfortable. Overall, the store was noted for its great customer service and comfortable shoe options.

Rating
A

Decathlon - Novena (2Hrs Click & Collect)

238 Thomson Road, Velocity @ Novena Square, #01-66/67 Novena MRT (Exit B, Singapore 307683

Customers are extremely pleased with the exceptional customer service provided by the staff, particularly Jason and Randall, at Decathlon Novena. They were professional, helpful, knowledgeable, and went above and beyond to assist with purchases and resolve any issues.

Customers expressed gratitude for the excellent service received, confirming that they will be returning as happy customers. The staff at Decathlon, like Jayson, Randall, and Dina, were praised for their dedication and helpfulness in providing a positive shopping experience.

Rating
A

Running Lab Novena Square

238 Thomson Rd, #01 - 47, Singapore 307683

Overall, the reviews for Running Lab are mixed. Some customers had negative experiences, mentioning poor quality control and customer care policies that resulted in them receiving worse products for more money.

However, other customers had positive experiences, praising the knowledgeable and helpful staff, particularly mentioning specific employees who provided excellent service and assistance in finding the right running shoes. Membership perks and the store's range of products were also highlighted as positives.

Rating
A

Asics Velocity

238 Thomson Rd, #01-44/45, Singapore 307683

Customers have had varying experiences at this Asics outlet. Some praise the excellent customer service, with staff going above and beyond to help customers find the right shoes, while others were disappointed with the lack of knowledge and helpfulness from certain staff members.

Specific praise was given to staff members Ismail and Pijul for their expertise and helpfulness. Overall, while some customers had positive shopping experiences, others were left frustrated by the lack of stock availability and unhelpful staff members.

Rating
B+

Key Power Sports

238 Thomson Rd, #02-59/60 Velocity@Novena Square, Singapore 307683

Customers have mixed reviews about Key Power Sports at Velocity. Some customers praise Vincent for his excellent service and product knowledge, while others criticize the lack of customer service and unhelpful staff members.

The store is complimented for its variety of stock, but some customers experienced issues with sizing and lack of product information. Overall, opinions are divided on the service quality and shopping experience at Key Power Sports.

Rating
B+

The Big Country

238 Thomson Rd, #02 - 49 / 50, Singapore 307683

Customers have had a negative experience at this store, with complaints about unhelpful and rude staff, including one who shouted at customers. There were also issues with the quality of products, such as two compasses giving different readings and a lack of knowledge from the staff.

On the positive side, some customers praised the quality of the products and the helpfulness of the staff, particularly when it came to sports apparel and shoes.
Rating
B+

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