The Best Watch Shops In Raffles Place / Marina Bay

Raffles Place, Singapore

Looking to buy a new watch? Here are the top-rated watch stores in Raffles Place. We analyze the reviews so you don't have to!


OMEGA

2 Bayfront Avenue B2M - 206, Singapore 018972

Customers at the MBS Omega Boutique had overwhelmingly positive experiences with the staff and service provided. They praised employees such as Carrie, Bessie, May Koh, Jeffery Teo, and Jesmon for their exceptional customer service, knowledge, and professionalism.

Customers appreciated the comfortable and spacious boutique setup, the wide selection of timepieces available, and the dedicated staff who helped them find the perfect watch. Overall, the reviews highlighted the great experience and service that customers received at the MBS Omega Boutique.

Rating
A

Grand Seiko Singapore Marina Bay Sands

2 Bayfront Avenue, The Shoppes at Marina Bay Sands Casino Level, #B2M-235, Singapore 018972

Customers consistently praise the Grand Seiko boutique at MBS in Singapore for its outstanding customer service. The staff is described as polite, attentive, patient, and knowledgeable, going above and beyond to assist with watch adjustments, servicing, and product information.

Despite long wait times for servicing, the team is commended for their professionalism and dedication to providing a positive experience for customers. Overall, visitors to the boutique report feeling valued and respected, even if they did not make a purchase.

Rating
A

FRANCK MULLER Marina Bay Sands Store

2 Bayfront Ave, #01-55/55A The Shoppes at Marina Bay Sands, Singapore 018972

Customers have had mixed experiences at the Franck Muller boutique at Marina Bay Sands. While some found the staff, particularly Jerlyn, to be very helpful, patient, and enthusiastic in assisting them with their watch selection, others have had less positive encounters.

One customer appreciated being served by Yenna Wong, who provided a good overview of the new Vanguard Casablanca model. Overall, the MBS branch seems to offer a large selection of Franck Muller watches and good in-store promotions compared to other locations.

However, there was a negative experience mentioned regarding hygiene practices of a staff member.
Rating
A

G-SHOCK CASIO (MARINA BAY SANDS)

The shoppes at marina bay sands, 2 Bayfront Ave, #B2 - 93 / 94, Singapore 018972

The first review expresses frustration with a salesman who was not knowledgeable and did not provide necessary information about a specific watch. The second review is positive, with the customer praising the brand and stating that their children love the watches.

The third review also highlights positive experiences with helpful and friendly staff. In contrast, the fourth review complains about rude staff who are constantly on their phones.

The fifth review suggests that more service stations should be opened for customer convenience. The sixth review simply states that the place is nice and classy.

The seventh review includes emojis indicating satisfaction.
Rating
A

G-Factory

2 Bayfront Ave, #B2 - 93 / 94, Singapore 018972

Overall, reviews of the G-SHOCK outlet are mixed. One customer had a terrible experience with their customer service, as they were given conflicting information about stock availability and had to go to another outlet to purchase the watch they wanted.

On the other hand, other customers praised the friendly and helpful staff at the outlet, with one person specifically mentioning a positive experience buying a watch. There was also some frustration expressed about the reservation process for limited watches.

Overall, opinions on the G-SHOCK outlet vary from poor to good.
Rating
A

Montblanc

2 Bayfront Ave, #B2 - 64, Singapore 018972

Overall, the reviews of the Mont Blanc outlet at MBS are mixed. Some customers are extremely disappointed with the quality of service and after-sales support, expressing frustration with issues such as lack of product availability and poor handling of repairs.

In contrast, other customers have had positive experiences with the products and staff, praising the good selection and efficiency of service. It seems that there is room for improvement in terms of consistency and professionalism among the staff at this outlet.

Rating
A

Montres Pte. Ltd.

3 Pickering St, #01-17, Singapore 048660

One reviewer was extremely disappointed with the customer service at the watch shop, feeling ignored and not valued as a potential customer despite the nice selection of watches. Another customer had a great experience, purchasing three watches and praising the knowledgeable and friendly staff.

A third reviewer highly recommended the shop, praising the trustworthy and friendly team. However, there was a negative review where a customer received a watch with missing links.

Another positive review recommended the shop for its good service. Lastly, a reviewer commented on the high-end appearance of the watches.

Rating
A

IWC Schaffhausen Boutique - Marina Bay Sands

2 Bayfront Ave, B2-210, Singapore 018972

Customers rave about the excellent customer service at the IWC Marina Bay Sands boutique, particularly praising sales advisors like Ms Catherine Li and Jonathan. They were patient, knowledgeable, and passionate about the watches, taking the time to explain features, offer recommendations, and provide a luxurious experience without any pressure to buy.

The staff, like Jonathan, went above and beyond to ensure customers were satisfied, making the boutique a must-visit for anyone looking to purchase a new watch or explore the impressive collection.
Rating
A

Audemars Piguet Boutique Singapore Marina Bay Sands

2 Bayfront Avenue Casino, Level B2M 207 The Shoppes at Marina Bay Sands, Singapore 018972

Customers who visited the AP Boutique at MBS had excellent experiences with the staff, particularly Melvin and Wan, who provided exceptional service, patience, and helpful information. They were impressed by the professionalism and knowledge of the staff, as well as the quality of the watches.

Many customers expressed their satisfaction with the service and the buying experience, highlighting the high standards set by Audemars Piguet boutiques in both MBS and Liat Tower. The customers were grateful for the assistance they received in finding the right watch and accessories, and some even received special recommendations that they were very happy with.

Overall, the reviews praised the AP team for their excellent service and dedication to providing a great customer experience.
Rating
A

Swatch Singapore Marina Bay Sands

2 Bayfront Ave, B2M-204 Marina Bay Sands, Singapore 018972

Overall, the reviews discuss visits to a Swatch store, primarily to purchase the limited edition Swatch x Omega watch. The staff members were generally described as helpful and friendly, although a few negative interactions were mentioned.

Issues with the availability of the watch, long queues, and security concerns at the store were also highlighted. Despite some frustrations, some customers appreciated the efforts of the staff and acknowledged that luck plays a role in obtaining the watch.

The marketing strategy of Swatch and Omega in creating hype for the watch release was also criticized, with some customers feeling disappointed in the chaotic organization and lack of social responsibility from the brands.
Rating
A

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