Chateraise (Waterway Point)

Cakes Bread Pastries Japanese Food

Located At: Waterway Point
83 Punggol Central. Singapore 828761
Unit Number: West Wing, #B1-01
Store Address: 83 Punggol Central, #B1-01 Waterway Point, Singapore 828761
Phone Number: 6288 8033
Opening Hours: Monday 10:30 AM – 9:30 PM
Tuesday 10:30 AM – 9:30 PM
Wednesday 10:30 AM – 9:30 PM
Thursday 10:30 AM – 9:30 PM
Friday 10:30 AM – 9:30 PM
Saturday 10:30 AM – 9:30 PM
Sunday 10:30 AM – 9:30 PM
About This Store: Châteraisé is a top confectionery company in Japan known for its wide range of cakes, pastries, sweets, and Japanese drinks. With approximately 500 stores in Japan and over 40 in Asia, Châteraisé offers treats made with carefully chosen fresh ingredients like natural water from Hakushu area and locally sourced milk and eggs. Their products are known for having minimal or no preservatives.
Rating: Poor
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience at this place is mixed. Some customers had a positive experience, with one customer finding a chocolate cake that tasted heavenly and delightful, and another customer enjoying an Americano with Japanese cream and praising the cream puffs and vanilla ice cream. In terms of service, there were mentions of polite and friendly staff.

However, other customers had negative experiences, with complaints about limited availability of tables, unbothered and unfriendly staff, and issues with wrong orders and unhelpful service. There were also complaints about the policy of charging for a birthday tag on a Christmas cake and the overall dissatisfaction with the customer service.
- Based On Reviews By Actual Customers
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