Citispa (NEX)
- Located At
-
NEX
23 Serangoon Central. Singapore 556083 - Unit Number
- #04-28
- Store Address
- 23 Serangoon Central, #04-28, Singapore 556083
- Phone Number
- +65 6509 5358
- Website
- http://www.citispa.com.sg
- Opening Hours
-
Monday 11:00 AM – 9:00 PM
Tuesday 11:00 AM – 9:00 PM
Wednesday 11:00 AM – 9:00 PM
Thursday 11:00 AM – 9:00 PM
Friday 11:00 AM – 9:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 10:00 AM – 7:00 PM
- About This Store
-
Citispa is a well-established Spa Group that has been in operation for 37 years. They have a total of 24 outlets in Singapore, offering a range of spa, face, body, and beauty treatments. They aim to provide women with the opportunity to enhance their personal style and confidence through their services. Citispa ensures customer satisfaction by offering high-quality products, experienced therapists and consultants, and keeping up with the latest technology in order to achieve exceptional results.
-
Rating
-
Below Average
Based On Ratings By Actual Customers
-
Reviews - What People Think About This Shop
-
Overall, the customer experience at this spa seems to be disappointing with issues such as a shortage of masseuse leading to long wait times for appointments, inconsistent booking systems, pushy sales tactics, and a focus on selling packages rather than providing premium services. Customers have expressed frustration with the constant pressure to sign up for additional packages and the difficulty in booking appointments, with some feeling that the technology and effectiveness of the treatments are not up to standard. Many customers have highlighted feeling stressed and pressured during their visits, with the emphasis on sales taking away from the overall enjoyment of the spa experience.
Despite these negative aspects, some customers continue to return due to having already purchased packages or feeling limited in their choices of beauty shops.- Based On Reviews By Actual Customers -
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