Reviews - What People Think About This Shop
Overall, the customer experience at Illumia NEX branch seems to be a mix of positive and negative. Customers have highlighted the professionalism of the therapists, with specific mentions of Venus and Elise providing excellent service and tailored advice. However, there are also complaints about being charged GST unexpectedly and a lack of hospitality from some staff members.
One customer had a particularly negative experience with a pushy sales consultant and ineffective treatments, leading to frustration over the lack of response for a refund and poor aftercare service. Despite some positive experiences, there are significant concerns raised about the integrity and effectiveness of the treatments at Illumia NEX branch.
- Based On Reviews By Actual Customers
