- Located At
-
Causeway Point
1 Woodlands Square. Singapore 738099 - Unit Number
- #B1-K06
- Store Address
- 1 Woodlands Square, Singapore 738099
- Website
- https://ninefresh.com/
- Opening Hours
-
Monday 11:00 AM – 10:00 PM
Tuesday 11:00 AM – 10:00 PM
Wednesday 11:00 AM – 10:00 PM
Thursday 11:00 AM – 10:00 PM
Friday 11:00 AM – 10:00 PM
Saturday 11:00 AM – 10:00 PM
Sunday 11:00 AM – 10:00 PM
- About This Store
-
Nine Fresh Desserts Taiwan is a local brand that focuses on providing a range of fresh and refreshing taro ball desserts. They offer three main options for the base (Bean Curd, Grass Jelly, and Ai-Yu Jelly) and have a selection of toppings available, including different types of beans, jellies, and their signature taro balls. The variety of choices aims to cater to different tastes and preferences.
-
Rating
-
Poor
Based On Ratings By Actual Customers
-
Reviews - What People Think About This Shop
-
Overall, the customer reviews suggest that the customer experience at this dessert chain is generally positive, with a few negative experiences mentioned. The majority of customers appreciate the convenient locations of the chain and the kind, polite, and helpful service from the staff. Some staff members went the extra mile to assist customers, such as checking for reward cards and providing explanations of the reward system.
However, there are a few instances of rude staff behavior and poor communication, which affected the overall experience for some customers. Inconsistent serving sizes and incorrect toppings were also mentioned as issues. Additionally, one customer mentioned difficulties in getting a refund or compensation due to a mistake in their order.
Despite these negative experiences, the overall impression is that the customer service at this dessert chain is generally good.- Based On Reviews By Actual Customers -
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