Starbucks (City Square Mall)

Located At
City Square Mall
180 Kitchener Road. Singapore 208539
Unit Number

#01-38
Store Address
180 Kitchener Road 01-38 City Square Mall, 180 Kitchener Rd, #01 - 38, Singapore 208539
Phone Number
6910 1275
Opening Hours
Monday 7:30 AM – 11:00 PM
Tuesday 7:30 AM – 11:00 PM
Wednesday 7:30 AM – 11:00 PM
Thursday 7:30 AM – 11:00 PM
Friday 7:30 AM – 12:00 AM
Saturday 7:30 AM – 12:00 AM
Sunday 7:30 AM – 11:00 PM
About This Store
Starbucks Coffee Company is known for its high-quality arabica coffee which is considered among the best in the world. They strive for excellence and aim to provide an exceptional Starbucks experience to every customer.


Rating
Good
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop
The food at this Starbucks outlet is delicious, with a distinct chocolate flavor in the Belgium chocolate frappucino. The staff is generally nice and friendly, although there were some frustrations with the wait time for drinks. The outlet is slightly cramped but has a good amount of seating and a wide variety of food choices available.

Overall, it is recommended for a coffee break. The customer experience at the cafe is crowded and noisy, especially on weekends. There are people who occupy tables with bags and books, making it difficult to find seating.

The service at this Starbucks used to be warm and welcoming, but there were some issues during the visit. The barista making the drinks did not apologize for a mistake with the drink sizes and simply made another one without any explanation. The overall experience lacked customer service and attention to detail.

Another Starbucks location has a standard atmosphere with staff who care about their creations. The customer enjoyed their drinks during their visits. There was a problem with an order placed through foodpanda at this Starbucks outlet.

The staff mistakenly gave the order to someone else, and there was a lack of communication and professionalism when handling the situation. The drinks and food were not served with much care. The customer mentioned being mindful of cafes with Gen Z staff, indicating a negative perception based on this experience.

- Based On Reviews By Actual Customers
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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