The Hainan Story Coffee House (Northpoint City)
Local Food
- Located At
-
Northpoint City
930 Yishun Avenue 2. Singapore 769098 - Unit Number
- South Wing, #B1-52
- Store Address
- 133 New Bridge Rd, B1-52/52A Chinatown Point, Singapore 059413
- Phone Number
- 6980 8711
- Website
- https://www.thehainanstory.com/
- Opening Hours
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Monday 8:00 AM – 9:00 PM
Tuesday 8:00 AM – 9:00 PM
Wednesday 8:00 AM – 9:00 PM
Thursday 8:00 AM – 9:00 PM
Friday 8:00 AM – 9:00 PM
Saturday 8:00 AM – 9:00 PM
Sunday 8:00 AM – 9:00 PM
- About This Store
-
The Hainan Story was established as a means to commemorate the appreciation of Hainanese cuisine among the Singaporean population. The Hainanese community arrived in Singapore after other Chinese communities such as the Teochews, Hokkiens, and Cantonese.
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Rating
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Average
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shop
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The overall customer experience at this place based on the reviews is mixed. The food at Hainan Story is generally well-received, with customers enjoying dishes such as braised pork belly, Hainanese curry noodles, and avocado egg mayo toast. The wide range of menu options and the convenience of enjoying local fare in an air-conditioned setting are also praised.
However, there are some negative aspects to the customer experience. The self-service workflow is criticized for being chaotic and annoying, with customers having to go back and forth between their table and the pick-up counter multiple times. The ordering and payment system is also described as frustrating and confusing.
Additionally, there are mixed reviews about the overall food quality, with some customers finding it underwhelming and experiencing inconsistencies with certain dishes. The peak hours can be crowded, so it is advised to avoid those times. Overall, while the food and service have their highlights, improvements in operations and customer flow are needed for a more positive experience.
- Based On Reviews By Actual Customers -
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