The Smell Lab (Century Square)

Located At: Century Square
2 Tampines Central 5. Singapore 529509
Unit Number: #01-04
Store Address: 1 Sengkang Square, Singapore 545078
Phone Number: 6386 4942
Website: https://www.thesmelllab.com/
Opening Hours: Monday 11:00 AM – 9:00 PM
Tuesday 11:00 AM – 9:00 PM
Wednesday 11:00 AM – 9:00 PM
Thursday 11:00 AM – 9:00 PM
Friday 11:00 AM – 9:00 PM
Saturday 11:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM
About This Store: We offer a diverse selection of essential oils and aromatherapy products that are derived from natural ingredients. Our goal is to provide high-quality items that can both energize and relax your body. We take pleasure in sharing our expertise in aromatherapy to assist you in maximizing the benefits of nature's offerings for a more fulfilling sensory experience.
Rating: Below Average
Based On Ratings By Actual Customers
Reviews - What People Think About This Shop: Based on the customer reviews, the overall customer experience of this place seems to be mixed. Some customers had negative experiences, such as receiving a broken product without any offer of replacement or refund, or encountering impatient and rude staff when trying to address issues. On the other hand, there are positive reviews mentioning outstanding service from a friendly and patient store lady who provided informative assistance without pressuring customers to make a purchase.

However, there were also disappointments, such as the inability to join the membership program due to non-functioning Wi-Fi. Additionally, there was a complaint about poor online service where a customer felt met with hostility and rudeness when seeking product information, although the staff at the physical store was appreciated. Overall, the customer experience seems to have varying levels of satisfaction, with some positive aspects but also instances of poor service.

- Based On Reviews By Actual Customers
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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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