ASICS | Bukit Merah

Address
ASICS
02 70 VivoCity, 1 Harbour Front Walk, Singapore 098585
(VivoCity)
Phone Number
+65 6250 1191
Opening Hours
Monday  11AM to 9:30PM
Tuesday  11AM to 9:30PM
Wednesday  11AM to 9:30PM
Thursday  11AM to 9:30PM
Friday  11AM to 9:30PM
Saturday  11AM to 9:30PM
Sunday  11AM to 9:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Sporting Goods Store
Based on the reviews, it seems that the customer service at this Asics store is quite inconsistent. Some customers had a great experience with knowledgeable and patient staff members like Wendy and Mark, who were helpful in finding the right shoes and providing good recommendations.

However, the majority of the reviews mentioned poor customer service, with staff members being unhelpful, unfriendly, and even rude. Customers complained about the lack of assistance, staff members being more focused on the cashier than helping customers, and providing incorrect information about available sizes.

One customer even mentioned a defective pair of shoes being the only one in stock. Overall, it appears that the products sold at this store are good quality, with customers happy with the Asics shoes they tried on.

However, the overall experience at this particular store seems to be hindered by the poor customer service. Customers felt neglected, unattended to, and left to navigate the store on their own.

It is clear that improvements in customer service are needed in order to provide a better shopping experience for customers.
Services
Based on the reviews provided, people bought running shoes from this particular store. The reviews mention staff being unhelpful and rude, as well as some positive experiences with knowledgeable and friendly staff. Customers seemed to have mixed experiences with the service at the store, but ultimately made their purchases based on the specific interactions they had with the staff.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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