ATRiX Official Store - JEM | Jurong East

Address: ATRiX Official Store - JEM
50 Jurong Gateway Rd, #04 - 38, Singapore 369977
(Jem)
Phone Number: +65 9073 5555
Opening Hours: Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
Rating: A+
Based On Ratings By Actual Customers
Reviews - What People Think About This Computer Store: Based on the reviews, it seems like the overall experience at this place is positive. Customers have praised the staff, particularly Desmond and Boey, for being very knowledgeable, patient, and helpful.

They have received detailed explanations about the products they were interested in and felt comfortable making a purchase decision without feeling rushed or pressured. However, one customer did mention a poor after sales service experience, with their laptop malfunctioning within a year of purchase and receiving no help from the store.

This could be a potential area for improvement for the store to ensure customer satisfaction even after the sale. Overall, it seems like the store offers good service, competitive prices, and helpful staff members who are willing to assist customers in finding the right product for their needs.

Customers have also appreciated the lack of pushy sales tactics and the patience shown by the staff. It may be a good place to consider for purchasing a laptop, as long as customers are aware of the potential after sales service issues.
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Services: Based on the reviews, people bought laptops from the retailer. Customers appreciated the help and guidance provided by the sales representatives, with positive mentions of staff members like Desmond and Boey. Some customers had positive experiences with detailed explanations of laptop components, patient and non-pushy service, and knowledgeable staff members guiding them through their purchase decisions. However, there were also negative reviews mentioning poor after-sales service and warranty issues.
Computer Stores: ATRiX Official Store - JEM is featured in The Best Computer Stores In Jurong East

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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