Bata | Paya Lebar

Address
Bata
10 Paya Lebar Rd, #02-31 PLQ Mall, Singapore 409057
(PLQ Mall)
Phone Number
+65 6970 4218
Opening Hours
Monday  11AM to 9:30PM
Tuesday  11AM to 9:30PM
Wednesday  11AM to 9:30PM
Thursday  11AM to 9:30PM
Friday  11AM to 9:30PM
Saturday  11AM to 9:30PM
Sunday  11AM to 9:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Shoe Shop
Based on the reviews, it seems like Bata at PLQ offers a good selection of shoes for all ages and has a clean and neat interior. Customers have praised the service staff for being well-mannered and prompt in their service, with one customer specifically highlighting the excellent service provided by a tall Chinese male staff member who was patient, helpful, and offered solutions to their concerns.

However, there were also negative reviews regarding the customer service at the store. One customer mentioned feeling ignored and mistreated by a staff member when trying to exchange a pair of shoes.

They were disappointed with the lack of care and attention to their needs, especially when the shoes were for a child with delicate skin. This experience left a negative impression on them and made them consider not returning to the PLQ outlet.

Despite the mixed reviews on customer service, many customers have praised Bata as a reliable and affordable brand of choice. Customers appreciate the comfort, longevity, and value for money that Bata shoes offer.

Some customers have also mentioned good experiences with specific staff members who went above and beyond to assist them, such as securing an item from another outlet. Overall, it seems that while Bata at PLQ offers quality shoes and has well-mannered service staff, there may be some inconsistencies in customer service experiences.

It may be worth visiting the store to see for oneself and hopefully have a positive shopping experience.
Services
Customers generally like the good selection of shoes for all ages, clean and neat interior, excellent service from patient and helpful staff, comfortable and affordable products, and helpful staff who assist in securing items from other outlets when unavailable.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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