Big Mama Ngee Ann City (Takashimaya) | Orchard

Address
Big Mama Ngee Ann City (Takashimaya)
391 Orchard Rd, #03 - 11B, Singapore 238872
(Ngee Ann City)
Phone Number
+65 6238 7600
Opening Hours
Monday  10AM to 2PM, 3 to 8PM
Tuesday  10AM to 2PM, 3 to 8PM
Wednesday  10AM to 2PM, 3 to 8PM
Thursday  10AM to 2PM, 3 to 8PM
Friday  10AM to 2PM, 3 to 8PM
Saturday  10AM to 2PM, 3 to 8PM
Sunday  10AM to 2PM, 3 to 8PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Laundromat & Dry Cleaning Service
Based on the customer reviews, the overall experience of Big Mama seems to be a mixed one. While some customers had positive experiences with their dress cleaning and laundry services, others experienced issues with alterations and delivery delays.

Customers who had positive experiences praised the prompt service, professionalism, and successful stain removal on delicate clothing items. They were happy with the quality of the cleaning and the convenience of the pick-up and drop-off services.

However, customers who had negative experiences complained about unprofessionalism, lack of communication, and delays in service. They were disappointed with the poor customer service, late deliveries, and the condition in which their items were returned.

Overall, while Big Mama seems to have some satisfied customers, there is room for improvement in terms of communication, timeliness, and customer service. It is recommended to consider the mixed reviews and possibly explore other service providers for a more reliable and consistent experience.

Services
Big Mama provides professional and efficient laundry and dry cleaning services, with some customers praising their quick turnaround times and excellent stain removal abilities, while others have experienced delays and lack of communication leading to dissatisfaction.
Laundromats & Dry Cleaning Services
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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