Body Contour | Raffles Place
- Address
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Body Contour
Level 5, 22 Malacca St, RB CAPITAL Building, Singapore 179360 - Phone Number
- +65 6533 4925
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- Opening Hours
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Monday 11AM to 8:30PM
Tuesday 11AM to 8:30PM
Wednesday 11AM to 8:30PM
Thursday 11AM to 8:30PM
Friday 11AM to 8:30PM
Saturday 10AM to 5:30PM
Sunday 10AM to 5:30PM
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Rating
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C
Based On Ratings By Actual Customers
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Reviews - What People Think About This Massage & Spa
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Based on the customer reviews, it seems that Body Contours has major issues with customer service and sales tactics. Many customers have complained about pushy sales staff trying to sell more packages during treatments, difficulty in booking appointments, and inconsistent service quality, especially with masseurs.
Some customers have even experienced bruises from massages and feel neglected by the management when trying to address their concerns. Overall, the business seems to have a reputation for poor customer service and a lack of professionalism.
It appears that there is a disconnect between the management and customer satisfaction, leading to a decline in service quality over time. While some customers have had positive experiences with treatments, the negative feedback regarding sales tactics and customer service outweighs the positives.
It is clear that improvements need to be made in order to regain the trust and loyalty of customers.- Based On Reviews By Actual Customers -
Services
- Overall, the service quality at Body Contours is consistently poor, with numerous complaints about pushy sales tactics, difficulties in booking appointments, inconsistency in staff quality, and lack of customer service responsiveness.
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