Body Contour | Raffles Place

Address
Body Contour
Level 5, 22 Malacca St, RB CAPITAL Building, Singapore 179360
Phone Number
+65 6533 4925
Opening Hours
Monday  11AM to 8:30PM
Tuesday  11AM to 8:30PM
Wednesday  11AM to 8:30PM
Thursday  11AM to 8:30PM
Friday  11AM to 8:30PM
Saturday  10AM to 5:30PM
Sunday  10AM to 5:30PM
Rating
C
Based On Ratings By Actual Customers
Reviews - What People Think About This Massage & Spa
Based on the customer reviews, it seems that Body Contours has major issues with customer service and sales tactics. Many customers have complained about pushy sales staff trying to sell more packages during treatments, difficulty in booking appointments, and inconsistent service quality, especially with masseurs.

Some customers have even experienced bruises from massages and feel neglected by the management when trying to address their concerns. Overall, the business seems to have a reputation for poor customer service and a lack of professionalism.

It appears that there is a disconnect between the management and customer satisfaction, leading to a decline in service quality over time. While some customers have had positive experiences with treatments, the negative feedback regarding sales tactics and customer service outweighs the positives.

It is clear that improvements need to be made in order to regain the trust and loyalty of customers.
Services
Overall, the service quality at Body Contours is consistently poor, with numerous complaints about pushy sales tactics, difficulties in booking appointments, inconsistency in staff quality, and lack of customer service responsiveness.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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