CatSmart | Sembawang
- Address
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CatSmart
411 Sembawang Rd, Singapore 758388 - Phone Number
- +65 6513 3777
- Website
- https://catsmart.com.sg/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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A+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Pet Shop
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Based on the customer reviews, it seems like the overall experience at CatSmart is a mixed one. While some customers have had positive interactions with specific staff members who provided excellent service and recommendations, others have had negative experiences with pricing discrepancies and lack of accountability from the management.
The staff at the Sembawang branch are commended for being friendly, approachable, and knowledgeable about their products. Customers appreciate the level of customer service provided, as well as the helpful advice given on grooming and dietary needs for their pets.
The presence of the house cat Thor also adds to the charm of the store. However, there are concerns raised about the pricing discrepancies and lack of accountability when it comes to honoring the advertised prices.
Customers expect businesses to stand by the prices displayed and printed unless the discount period has ended. This indicates a need for improvement in communication and transparency when it comes to pricing policies.
Overall, CatSmart seems to have a dedicated team of staff members who are passionate about helping customers with their pet care needs. With some adjustments in pricing policies and better communication between staff and management, the overall experience at the store could be greatly improved.
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Recent Reviews
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Services
- Cat-related products such as cat trees, cat toilets, ear cleaning solutions, grooming products, and dietary supplies are sold at this pet shop.
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Pet Shops
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- CatSmart is featured in The Best Pet Shops In Sembawang
- Browse All Pet Shops In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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