Challenger (Jurong Point) | Jurong West

Address
Challenger (Jurong Point)
63 Jurong West Central 3, B1-94/95/96 Jurong Point, Singapore 648886
(Jurong Point)
Phone Number
+65 6333 5858
Opening Hours
Monday  11AM to 9:30PM
Tuesday  11AM to 9:30PM
Wednesday  11AM to 9:30PM
Thursday  11AM to 9:30PM
Friday  11AM to 9:30PM
Saturday  11AM to 9:30PM
Sunday  11AM to 9:30PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Electronics Store
Challenger at Jurong Point seems to be a mixed bag based on the reviews. On the positive side, customers appreciate the wide range of electronics available at competitive prices, with major brands like Apple and Samsung being offered.

The staff is praised for being helpful and friendly, offering a smooth shopping experience. Additionally, the ValueClub membership offers extra benefits for customers.

However, there are some negative reviews that point out issues with the staff, such as being misleading about membership benefits, ignoring customers, and displaying rude or condescending behavior. Some customers also reported feeling uncomfortable with the staff's behavior, such as staring at their phone while making a decision and then complaining afterwards.

Despite the mixed reviews, there are also instances of excellent service, such as staff going above and beyond to help customers find products that are out of stock and holding them at the counter for pick up. It seems that while some customers have had disappointing experiences, there are also instances of great customer service at Challenger.

It may be a good idea to keep a lookout for the helpful staff and be cautious of any potential miscommunication when dealing with the staff at this location.
Services
Based on the reviews provided, people would most likely buy electronics such as computers, accessories, audio systems, and mobile phones from Challenger at Jurong Point. Positive feedback mentioned helpful and friendly staff, along with a wide selection of products. However, negative reviews highlighted issues with staff miscommunication, unhelpful behavior, and poor customer service. Despite mixed experiences, it seems that the store offers discounts and special offers for ValueClub members, enhancing the overall shopping experience for some customers.
Electronics Stores
  • Challenger (Jurong Point) is featured in The Best Electronics Stores In Jurong West

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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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