Singtel Jurong Point | Jurong West
- Address
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Singtel Jurong Point
63 Jurong West Central 3, B1-09/10, Singapore 648331
(Jurong Point) - Phone Number
- +65 6838 3388
- Website
- http://www.singtel.com/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems that Singtel has received mixed feedback regarding their customer service and efficiency at their branches. Customers have mentioned encountering rude staff members, long waiting times, and issues with the queue system.
However, there were also positive reviews highlighting smooth transactions and polite service. It appears that there may be a lack of consistency in the customer service provided by Singtel staff, with some customers feeling that their requests were not handled properly or professionally.
The mentioned issues with the queue system and lack of communication about service disruptions is also a cause for concern. On the positive side, there were customers who were satisfied with the efficiency and politeness of the staff, especially when it came to terminating services or handling requests promptly.
Overall, it may be beneficial for Singtel to address the issues mentioned in the reviews and work on improving customer service training for their staff. Clear communication about any service disruptions and a more streamlined queue system could help enhance the overall customer experience at their branches.
- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people likely bought Singtel services such as TV subscriptions or terminated their existing services. Despite some negative reviews regarding long waiting times and staff behavior, there were also positive experiences mentioned, such as smooth transactions and polite counter staff.
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