Challenger (Paya Lebar Quarter) | Paya Lebar
- Address
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Challenger (Paya Lebar Quarter)
10 Paya Lebar Rd, #04-01 PLQ Mall, Singapore 409057
(PLQ Mall) - Phone Number
- +65 6333 5858
- Website
- https://challenger.sg/
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- Opening Hours
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Monday 11AM to 9:30PM
Tuesday 11AM to 9:30PM
Wednesday 11AM to 9:30PM
Thursday 11AM to 9:30PM
Friday 11AM to 9:30PM
Saturday 11AM to 9:30PM
Sunday 11AM to 9:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems that the customer service experience at this Challenger outlet varies greatly depending on the staff members you encounter. Some customers have had negative experiences, with reports of staff members being unhelpful, uninformed, and even impolite.
Issues with product availability and exchanges seem to be common, leading to frustration and inconvenience for customers. However, there are also positive reviews highlighting certain staff members like Afiz and Fikri who have provided excellent customer service.
Customers appreciate their patience, knowledge, and helpful recommendations. It is clear that these employees have made a positive impact on the overall shopping experience for some.
Overall, it appears that there are areas for improvement in terms of staff training and product knowledge at this Challenger outlet. Consistency in customer service quality is key to providing a positive shopping experience for all customers.
Hopefully, the management takes note of both the positive and negative feedback to address any issues and enhance the overall experience for customers.- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought a handphone case for an iPhone 15 Pro Max based on a positive experience with a staff member named Afiz who provided good service. They may have also chosen not to buy or have had a negative experience with the store due to poor service, lack of product knowledge, and unhelpful staff as described in the other reviews.
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