CHARLES & KEITH | Punggol
- Address
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CHARLES & KEITH
83 Punggol Central, #01 - 51, Singapore 828761
(Waterway Point) - Phone Number
- +65 6385 8153
- Website
- https://www.charleskeith.com/sg
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- Opening Hours
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Monday 11AM to 10PM
Tuesday 11AM to 10PM
Wednesday 11AM to 10PM
Thursday 11AM to 10PM
Friday 11AM to 10PM
Saturday 11AM to 10PM
Sunday 11AM to 10PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shoe Shop
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Based on the reviews, it seems that the experience at the Charles & Keith outlet at Waterway Point is quite mixed. Some customers had pleasant experiences, with helpful and friendly staff like Boon who went the extra mile to assist them.
Others, however, had negative encounters with staff members who were rude, impatient, and unprofessional. Customers have praised the quality of the products, particularly the bags and footwear, as well as the reasonable prices.
Some have even mentioned that Charles & Keith is their go-to destination for gifts for their relatives. However, there are consistent complaints about certain staff members who displayed poor customer service and attitude issues.
Customers felt ignored, mistreated, and humiliated during their shopping experience, which is unacceptable, especially for a brand like Charles & Keith. It is clear that there is a need for better training and management oversight to ensure that all staff members provide a consistent level of service that aligns with the brand's reputation.
Improving customer service and addressing these issues will help enhance the overall shopping experience for customers at the Waterway Point outlet. -
Services
- Customers appreciate helpful and friendly service from male staff members, but are often disappointed by the rude and unhelpful attitude of some female staff members at Charles & Keith outlets.
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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