Chen Kang | West Coast
- Address
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Chen Kang
154 West Coast Road, #02-39 to 41,West Coast Plaza, Singapore 127371
(West Coast Plaza) - Phone Number
- +65 6773 6486
- Website
- http://www.chenkangwellness.com/
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- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Massage & Spa
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Based on the customer reviews, it seems that this business has both positive and negative aspects. Customers have praised the skills of certain massage therapists, such as Alvin and Mr Qiu, as well as the overall ambiance of the place.
However, there are also complaints about poor customer service, particularly at the West Coast branch, with some customers feeling mistreated and disrespected by the staff. Additionally, there are concerns about hygiene and safety, as one customer mentioned getting a bacterial infection after a massage session.
The lack of follow-up and resolution for complaints is also a significant issue for some customers. Overall, it appears that while the massage services may be good, there are areas where this business needs to improve in terms of customer satisfaction and communication.
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Services
- Overall, the service quality at the massage place is inconsistent, with some customers praising the professionalism of the masseurs while others complain about rude customer service, expiration of packages without extension, and even contracting infections.
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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