Clarks | HarbourFront
- Address
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Clarks
1 HarbourFront Walk, #01 - 122 / 123 / 124 Vivo City, Singapore 098585
(VivoCity) - Phone Number
- +65 6250 6085
- Website
- http://clarks.sg/
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- Opening Hours
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Monday 10:30AM to 9:30PM
Tuesday 10:30AM to 9:30PM
Wednesday 10:30AM to 9:30PM
Thursday 10:30AM to 9:30PM
Friday 10:30AM to 9:30PM
Saturday 10:30AM to 9:30PM
Sunday 10:30AM to 9:30PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shoe Shop
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Based on the numerous reviews, it seems that Clarks at VivoCity provides exceptional customer service. Customers have consistently mentioned how attentive, helpful, and polite the staff members are.
From providing recommendations, alerting customers of promotions, going above and beyond to track down sizes at other stores, pre-paying for deliveries, and even offering to send items directly to customers' homes, the staff at Clarks VivoCity truly seem to prioritize customer satisfaction. Customers have specifically mentioned staff members like Farish, Shaffiq, Wei Yee, and Kai Qie for their impeccable service.
The positive interactions with these employees have left customers with a great impression of the brand and have even turned some into loyal customers. However, there was one negative review from a customer who had a disappointing experience with the service at the store.
The customer faced issues with getting the correct size of shoes, was denied a refund initially, and experienced poor after-sales service when seeking a refund. The customer highlighted a lack of transparency and professionalism from the staff at this particular store.
Overall, Clarks at VivoCity is praised for their excellent customer service, knowledgeable staff members, and willingness to go the extra mile for customers. The majority of reviews showcase a positive shopping experience with staff who are friendly and accommodating.
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Services
- People like the exceptional customer service provided by the staff at Clarks VivoCity, including helpfulness, warmth, and going above and beyond to ensure a positive shopping experience.
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Shoe Shops
- Browse All Shoe Shops In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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