CHARLES & KEITH | HarbourFront
- Address
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CHARLES & KEITH
VivoCity, 1 HarbourFront Walk, #02-184/185, Singapore 098585
(VivoCity) - Phone Number
- +65 6376 5013
- Website
- https://www.charleskeith.com/sg
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- Opening Hours
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Monday 11AM to 10PM
Tuesday 11AM to 10PM
Wednesday 11AM to 10PM
Thursday 11AM to 10PM
Friday 10:30AM to 10PM
Saturday 10:30AM to 10PM
Sunday 11AM to 10PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shoe Shop
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Based on the reviews, it seems like the customer service experience at this outlet can vary greatly depending on the staff you encounter. Some customers had great experiences with friendly and helpful staff members like Yik Loon and Wang Yun Liang, who made their shopping experience pleasant and enjoyable.
They were praised for their professionalism and attentiveness to customer needs. However, other customers had negative experiences with staff members who were rude, unhelpful, and seemed irritated by customers trying on multiple pairs of shoes.
One customer even felt judged and mistreated by staff who assumed they were just there to play around with the shoes. This kind of behavior can greatly affect the overall shopping experience and deter customers from returning to the store.
In terms of the products sold, customers generally seem to be satisfied with the quality and variety of shoes and bags available at this outlet. It is praised as a great place to shop for footwear and accessories, with some customers specifically mentioning the outlet at VivoCity Mall in Harborfront.
Overall, while the products sold at this outlet seem to be of good quality, the customer service experience can greatly impact a customer's decision to return. It is important for the staff to treat all customers with respect and provide assistance in a friendly and professional manner to ensure a positive shopping experience for everyone.
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Recent Reviews
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Services
- People like the excellent service provided by the sales staff, the wide variety of options available, and the professional attitude of the salespeople.
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Shoe Shops
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- CHARLES & KEITH is featured in The Best Shoe Shops In HarbourFront
- Browse All Shoe Shops In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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