New Balance | HarbourFront

Address
New Balance
1 HarbourFront Walk, #02-72/74/76 VivoCity, Singapore 098585
(VivoCity)
Phone Number
+65 6254 3839
Opening Hours
Monday  11AM to 9:30PM
Tuesday  11AM to 9:30PM
Wednesday  11AM to 9:30PM
Thursday  11AM to 9:30PM
Friday  11AM to 9:30PM
Saturday  11AM to 9:30PM
Sunday  11AM to 9:30PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Shoe Shop
Based on the reviews provided, it seems like New Balance at Vivocity has a dedicated and knowledgeable staff when it comes to helping customers find the right shoes. Customers have praised employees like Haz, Mala, Ryah, Aqil, Samantha, and Daniel for their excellent customer service and expertise in assisting customers with their shoe needs.

The personalized recommendations and attention to detail have left customers feeling satisfied and valued. However, there were a couple of negative experiences mentioned by customers as well.

One customer felt disrespected by the behavior of some staff members, finding them unprofessional and rude. Another customer had a quality issue with the shoes purchased, finding them extremely slippery and ultimately deciding to switch to another brand.

Overall, the majority of the reviews highlight a positive experience at New Balance with helpful staff members who go above and beyond to assist customers. The variety of shoe options, personalized recommendations, and attention to detail make it a great place to shop for athletic footwear.

Services
People like the knowledgeable, friendly, and helpful staff at New Balance stores who provide excellent customer service and assistance in finding the right shoes.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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