COURTS Orchard | Orchard

Address
COURTS Orchard
228 Orchard Rd, #228, Singapore 238853
(The Heeren)
Phone Number
+65 1800 222 6868
Opening Hours
Monday  11AM to 10PM
Tuesday  11AM to 10PM
Wednesday  11AM to 10PM
Thursday  11AM to 10PM
Friday  11AM to 10PM
Saturday  11AM to 10PM
Sunday  11AM to 10PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Home Appliances Store
Based on the reviews, this multi-story Courts building at Orchard seems to offer a wide range of household appliances and furniture from different brands. Customers have noted the helpful staff on every floor who are willing to assist with any queries.

One customer had a positive experience despite arriving close to closing time, with staff members Yumi, Shawn, R Vanitha, and Chez Laurence going above and beyond to help with a purchase using e-vouchers. Their patience, helpfulness, and dedication left a lasting impression on the customer.

Another customer appreciated the display arrangement of laptops and notebooks, making it easy for them to choose what to buy. They mentioned planning to bring friends and family to the store in Orchard Courts.

However, there was a negative experience shared by a customer who bought a Dyson hair dryer, believing in the Lowest Price Guaranteed promise. They later found the same product cheaper on a sale day and were disappointed to learn that platform vouchers were not included in the price comparison guarantee.

This led to regret over their purchase. Despite this, another customer praised a salesperson named Marilyn for her exceptional knowledge and helpfulness when it came to SEALY mattresses.

Similarly, Jamie was commended for her professionalism and friendliness, prompting a return visit in the future. Overall, the store seems to offer a variety of products at good prices with friendly staff, although there may be some discrepancies in the implementation of certain guarantees.

It appears that exceptional customer service from dedicated staff members like Yumi, Shawn, Marilyn, and Jamie can make a significant difference in the overall shopping experience at Courts Orchard.
Services
Based on the reviews, people bought household appliances, furniture, laptops, notebooks, a Dyson hair dryer, and mattresses from the Courts Orchard store in Singapore.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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