Decathlon (Click & Collect) | Jurong East
- Address
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Decathlon (Click & Collect)
3 Gateway Dr, #02-23 Westgate, Singapore 608532
(Westgate) -
- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Sporting Goods Store
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Based on the reviews, it seems that Decathlon at West Gate has a mixed reputation when it comes to customer service. While some customers had positive experiences with staff members like Siti, Nabil, Eve, and Perry who were helpful, patient, and knowledgeable, others had negative encounters with store clerks who displayed a poor attitude.
Customers appreciate the assistance they received in finding products, making purchases, and receiving recommendations. The staff members who went the extra mile to help customers, even staying past closing hours, were praised for their dedication to customer satisfaction.
However, there were complaints about the lack of communication options such as calls or WhatsApp for customer service inquiries, leading to frustration for customers trying to reach the store. Additionally, there were reports of customer service issues, including a lack of professionalism and attitude problems among some store clerks.
Overall, it seems that Decathlon at West Gate has a potential for improvement in terms of customer service and communication, but those who had positive interactions with staff members like Siti, Nabil, Eve, and Perry were satisfied with their overall experience at the store. -
Services
- People likely bought sports equipment, specifically volleyball, swimwear, camping gear, and other sporting goods from Decathlon based on the reviews provided. The positive reviews highlight helpful and knowledgeable staff members like Siti, Nabil, Eve, and Perry, who provided excellent customer service and product recommendations. The negative review mentions poor customer service and attitude issues at the store.
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Sporting Goods Stores
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
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