Excel Brand Experience Centre (BEC) | Sembawang

Address: Excel Brand Experience Centre (BEC)
Excel Brand Experience Center, 10 Admiralty St, #03-35 Northlink Building, Singapore 757695
(North Link Building)
Phone Number: +65 6853 3113
Website: http://excelhw.com.sg/
Opening Hours: Monday 8:30AM to 5:30PM
Tuesday 8:30AM to 5:30PM
Wednesday 8:30AM to 5:30PM
Thursday 8:30AM to 5:30PM
Friday 8:30AM to 5:30PM
Saturday 8:30AM to 12:30PM
Sunday Closed
Rating: A+
Based On Ratings By Actual Customers
Reviews - What People Think About This Kitchenware Shop: Based on the reviews, the overall experience at this place seems to be positive. Customers have mentioned receiving excellent customer service from the staff, with employees like Anastasia, Jared, Miya, and Anna Zhang going above and beyond to assist and provide detailed explanations of products.

Customers appreciate the knowledge and helpful advice given by the staff, making their purchasing decisions easier. There were some issues with product quality, as one customer had trouble with the soft closing hinge system on their cabinets.

However, the company promptly sent a technician, Mr Lee, to replace the system and rectify the issue, showing a commitment to customer satisfaction and after-sales service. Overall, it seems like this place values customer service and goes the extra mile to ensure that customers are happy with their purchases.

The variety of products available also seems to be extensive, with customers mentioning a wide range of options such as pull-out drawers, pull-down drawers, and flushed sliding doors. It appears to be a place worth considering for those looking for home improvement products with excellent customer service.
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Services: Based on the reviews, people likely bought cabinet hardware and accessories such as soft closing hinges, pull out drawers, pull down drawers, and flushed sliding doors. Customers also received assistance with after-sales service and exchanges for their items. The positive feedback suggests that the staff, particularly Anastasia, Mr Lee, Jared, and Miya, provided excellent customer service and product knowledge.
Kitchenware Shops: Excel Brand Experience Centre (BEC) is featured in The Best Kitchenware Shops In Sembawang

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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