Extra Space | Jurong East

Address: Extra Space
30 Toh Guan Rd, #04-00, Singapore 608840
Phone Number: +65 6771 3100
Website: http://www.extraspaceasia.com.sg/facility/toh-guan-road/
Opening Hours: Monday 9AM to 6PM
Tuesday 9AM to 6PM
Wednesday 9AM to 6PM
Thursday 9AM to 6PM
Friday 9AM to 6PM
Saturday 9AM to 1PM
Sunday Closed
Rating: A+
Based On Ratings By Actual Customers
Reviews - What People Think About This Self-storage Service: Based on the reviews provided, the overall experience at this Extra Space outlet appears to be quite positive. Most customers have highlighted the convenience of the location, with easy access for both retrieving items and for movers to shift items to the storage rooms.

The staff, particularly Reen and Annie, have been commended for their professionalism, patience, and helpfulness in explaining processes and providing solutions. Customers have also mentioned that the storage rates are good value for money and that the facilities are clean and spacious.

However, one negative review stands out among the rest, detailing a stressful experience where the lease at the facility was ending soon, forcing the customer to move their items to a different location with little notice. This situation caused additional costs, risks, and inconvenience to the customer, leaving a bad taste in their mouth.

In conclusion, while the majority of reviews praise the Extra Space outlet for its location, facilities, and staff, the negative experience described highlights the importance of ensuring that customers are not unduly inconvenienced by sudden changes or disruptions to their storage arrangements. Overall, the outlet appears to provide a positive experience for most customers, but improvements in communication and customer care during such transitions could enhance the overall experience for all.
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Services: Customers appreciate the helpful and patient staff, convenient location with easy access, clean and spacious facilities, knowledgeable and helpful service, and friendly and professional staff such as Reen and Annie.
Self-storage Services: Extra Space is featured in The Best Self-storage Services In Jurong East

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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