Hai Chew Hardware & Co | Serangoon

Address
Hai Chew Hardware & Co
153 Serangoon North Ave 1, #01-502 Serangoon North Village, Singapore 550153
(Serangoon North Village)
Phone Number
+65 6284 4445
Opening Hours
Monday  8:30AM to 5PM
Tuesday  8:30AM to 5PM
Wednesday  8:30AM to 5PM
Thursday  8:30AM to 5PM
Friday  8:30AM to 5PM
Saturday  8:30AM to 5PM
Sunday  9AM to 1PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This DIY & Hardware Store
Based on the reviews, it seems that this store has a mix of positive and negative experiences. The positive reviews mention helpful and polite staff members who are knowledgeable about the products sold.

Customers appreciated the assistance they received in finding the right tools and materials for their needs. However, there are also negative reviews mentioning issues with pricing discrepancies and poor customer service.

It is concerning that some customers felt they were overcharged for items and had negative interactions with the staff, especially the younger daughters who now run the business. One standout positive review mentioned a customer being overcharged for items but was promptly refunded the difference by a staff member named Judy.

This shows that there are honest and helpful staff members at the store who prioritize customer satisfaction. Overall, it seems that while there are some concerns about pricing and customer service, there are also positive experiences to be had at this store.

Customers may need to exercise caution and be patient when dealing with the staff, but there are knowledgeable and honest individuals working there who can provide assistance when needed.
Services
Based on the reviews provided, people bought various hardware and home improvement items such as a spring centre punch, tile drill bit, wood drill bit, and paint. Customers also noted the helpfulness and friendliness of the staff, as well as the honesty and integrity of the business.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
Contribute
Help make the review for this place better & more accurate by sharing your review/feedback.

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