Huawei Concept Store (NEX) | Serangoon
- Address
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Huawei Concept Store (NEX)
23 Serangoon Central, #04-41 NEX, Singapore 556083
(NEX) - Phone Number
- +65 6509 9789
- Website
- https://consumer.huawei.com/sg/
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- Opening Hours
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Monday 11AM to 9:30PM
Tuesday 11AM to 9:30PM
Wednesday 11AM to 9:30PM
Thursday 11AM to 9:30PM
Friday 11AM to 9:30PM
Saturday 11AM to 9:30PM
Sunday 11AM to 9:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Mobile Phone Shop
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Based on the reviews, it seems like the staff at this Huawei store at NEX are highly praised for their excellent customer service. Customers have specifically mentioned staff members such as Zen, Anna, and Sky for being patient, knowledgeable, and attentive in assisting them with their purchases and product inquiries.
Zen, in particular, received multiple mentions for his professionalism, product knowledge, and patience in helping customers make informed decisions. However, there were a couple of negative reviews mentioning issues with third-party products and poor customer service from one staff member.
It is unfortunate that some customers had a negative experience with certain products and services at the store. Overall, it seems like the majority of customers have had positive experiences at this Huawei store, with the attentive and knowledgeable staff being a highlight.
If you are looking to purchase a Huawei device and receive great customer service, it may be worth visiting this store and seeking assistance from Zen, Anna, or Sky.- Based On Reviews By Actual Customers -
Services
- People bought Huawei phones and accessories, specifically the Huawei P60, P50 Pro, and 6 Pro, based on the positive reviews of the staff members (Zen, Anna, Sky) at the Huawei store. They appreciated the knowledgeable and helpful staff who provided excellent service and assistance in choosing and using the products. However, there were also negative reviews regarding third-party Huawei products sold at the store, such as a tempered glass screen protector that cracked easily and was not covered under warranty.
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