Illumia Therapeutics NEX - Medical Spa | Serangoon
- Address
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Illumia Therapeutics NEX - Medical Spa
23 Serangoon Central, #04-26 NEX, Singapore 556083
(NEX) - Phone Number
- +65 9625 6565
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- Opening Hours
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Monday 11:30AM to 8:30PM
Tuesday 11:30AM to 8:30PM
Wednesday 11:30AM to 8:30PM
Thursday 11:30AM to 8:30PM
Friday 11:30AM to 8:30PM
Saturday 11AM to 7PM
Sunday 11AM to 7PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Aesthetic Clinic
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Based on the reviews provided, Illumia NEX branch seems to offer a wide range of treatments, from body sculpting to skincare, with many customers praising the professionalism and warmth of the therapists. Customers appreciate the non-pushy sales approach and the tailored treatments offered, allowing them to make informed decisions without feeling obligated to purchase unnecessary products or packages.
The concept of being able to have multiple grooming treatments in one session is also well-received. However, there is a concerning review about a sales consultant who was described as being very pushy and unethical, charging a customer without consent.
The lack of empathy and unresponsiveness from the support team in handling the situation is disappointing and has left a negative impression on the customer. This raises questions about the overall customer service and integrity of the business.
Despite the positive feedback from other customers regarding the treatments and the professionalism of the therapists, the negative experience described in the last review is significant and may deter potential customers. It is important for the business to address such incidents promptly and show genuine empathy towards customers in order to maintain a positive reputation and trust within the community.
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Recent Reviews
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Services
- Customers appreciate the professionalism of the therapists, warm and welcoming environment, non-pushy sales approach, tailored treatments, and efficient grooming services at Illumia.
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Aesthetic Clinics
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- Illumia Therapeutics NEX - Medical Spa is featured in The Best Aesthetic Clinics In Serangoon
- Browse All Aesthetic Clinics In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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