Kcuts Hair Salon | Simei
- Address
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Kcuts Hair Salon
3 Simei Street 6, Singapore 528833 -
- Opening Hours
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Monday 10AM to 9PM
Tuesday 10AM to 9PM
Wednesday 10AM to 9PM
Thursday 10AM to 9PM
Friday 10AM to 9PM
Saturday 10AM to 9PM
Sunday 10AM to 9PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Barber Shop
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Based on the customer reviews, it seems that the overall experience at this Kcuts salon in Eastpoint Mall has been mixed. While some customers have had positive experiences with specific hairstylists who provided excellent service and quality haircuts, others have faced issues with waiting times, payment systems, and unfriendly staff.
The salon is praised for its convenient location and efficient service, with experienced hairdressers providing quick and skillful haircuts. However, some customers have complained about long waiting times, especially during peak hours when there is only one stylist on duty.
The digital app payment system has also received criticism for being inconvenient and slow, leading to frustrations among customers. Some customers have also raised concerns about the lack of customer service and professionalism from certain staff members, with complaints about staff being unhelpful, unfriendly, and even rude.
There are also comments about the inconsistency in haircut quality among different hairstylists, with some customers advising to avoid certain stylists. Overall, the salon seems to have room for improvement in areas such as customer service, queue management, and payment systems.
While there are positive reviews about certain hairstylists and the overall efficiency of the salon, the negative feedback highlights the need for better training, communication, and service recovery strategies. Customers have suggested revisiting the payment system, considering alternative payment methods, and improving the overall customer experience to ensure satisfaction and loyalty.
- Based On Reviews By Actual Customers -
Overall Experience
- Customers are pleased with the skilled and passionate hairstylists at Kcuts Eastpoint Mall, but are frustrated with long wait times, digital payment systems, and unresponsive staff members.
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