Kiddy Palace | Jurong East
- Address
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Kiddy Palace
3 Gateway Dr, #04-23, Singapore 608532
(Westgate) - Phone Number
- +65 6465 9256
- Website
- http://www.kiddypalace.com.sg/
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- Opening Hours
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Monday 10:30AM to 9:30PM
Tuesday 10:30AM to 9:30PM
Wednesday 10:30AM to 9:30PM
Thursday 10:30AM to 9:30PM
Friday 10:30AM to 9:30PM
Saturday 10:30AM to 9:30PM
Sunday 10:30AM to 9:30PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Toys & Hobbies Store
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Based on the reviews provided, it seems like Kiddy Palace at Westgate Jurong has a mixed reputation. Some customers have had negative experiences with the staff, citing rude behavior, unresponsiveness, and even dangerous situations with falling boxes.
These incidents indicate a lack of proper customer service training and awareness of safety protocols among the staff. On the positive side, customers have mentioned a good range of items for babies, toddlers, and young kids, with affordable prices for toys and other products.
The store seems to offer a variety of products beyond just toys, such as baby equipment, children's clothes, and shoes. Overall, the feedback suggests that while Kiddy Palace may have a decent selection of items at reasonable prices, the customer service experience can greatly impact one's visit.
It would be beneficial for the management to address the issues raised by customers, such as improving staff training, ensuring a safe shopping environment, and actively engaging with customers to provide a positive experience.- Based On Reviews By Actual Customers -
Services
- Overall, people like the variety of items offered for babies and young kids, but are dissatisfied with the customer service and lack of apologies for mistakes made by staff members.
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