Masego The Safari Spa | Punggol

Address
Masego The Safari Spa
407 Northshore Dr, #02-16/17, Singapore
(Northshore Plaza I)
Phone Number
+65 6970 5425
Opening Hours
Monday  11AM to 9PM
Tuesday  11AM to 9PM
Wednesday  11AM to 9PM
Thursday  11AM to 9PM
Friday  11AM to 9PM
Saturday  11AM to 9PM
Sunday  11AM to 7:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Massage & Spa
Based on the customer reviews, it seems that this business has a number of issues with unprofessionalism, changing policies, difficulty in getting appointments, and poor customer service. Many customers have had problems with getting slots for appointments, being charged higher prices without notice, and feeling disregarded when trying to address their concerns with the management.

On the positive side, some customers have mentioned that the massage service itself was good and that certain staff members were helpful and patient. However, the overall experience appears to be negative for a majority of customers, with communication problems, inconsistent policies, and lack of responsiveness to customer complaints.

It seems that this business may need to improve its customer service and transparency in order to retain customers and improve their overall experience.
Services
Overall, the service quality of the spa is poor, with difficulties in getting appointments, unprofessional staff, discrepancies in package terms, lack of response to customer complaints, and issues with pricing practices.
Massage & Spas
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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