Maven | Tanjong Pagar

Address
Maven
10 Anson Rd, #14-03 International Plaza, Singapore 079903
(International Plaza Singapore)
Phone Number
+65 6694 0870
Opening Hours
Monday  10AM to 7PM
Tuesday  10AM to 7PM
Wednesday  10AM to 7PM
Thursday  10AM to 7PM
Friday  10AM to 7PM
Saturday  10AM to 5PM
Sunday  10AM to 5PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Maid Agency
Based on the customer reviews, it seems that Maven has had some very mixed experiences with their customers. While some customers have had a positive experience with the agency in terms of quick responses, helpful service, and successful placements of helpers, others have had very negative experiences.

There are complaints of theft, lack of transparency, unresponsiveness, mishandling of documentation, and overall poor customer service. One customer reported that their helper stole from them and Maven disappeared with their money, while another mentioned issues with loan periods and lack of transparency.

There were also complaints about inexperienced staff, conflicting information, missing information in documents, and difficulties in getting refunds. Additionally, one customer had to go to CASE to get their deposit back and had a difficult and frustrating experience dealing with the agency.

While there have been instances of success in matching suitable helpers with families, it seems that the negative experiences outweigh the positive ones. Customers have expressed disappointment, frustration, and a lack of trust in Maven due to these issues.

Overall, it appears that engaging with Maven comes with a significant level of risk and potential for unpleasant experiences. It may be wise to consider other agencies with better reviews and reputations when looking for a helper in Singapore.

Services
Maven received mixed reviews from customers, with some praising their service and ability to find suitable helpers while others complained of unresponsive, inexperienced staff and issues with refunds and transparency.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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