New Balance @ ION ORCHARD | Orchard

Address
New Balance @ ION ORCHARD
2 Orchard Turn, #B4-28 ION Orchard, Singapore 238801
(ION Orchard)
Phone Number
+65 6509 1067
Opening Hours
Monday  10AM to 10PM
Tuesday  10AM to 10PM
Wednesday  10AM to 10PM
Thursday  10AM to 10PM
Friday  10AM to 10PM
Saturday  10AM to 10PM
Sunday  10AM to 10PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Sporting Goods Store
Based on the reviews, this place seems to have a mixed reputation when it comes to customer service. There are positive comments about some staff members being patient, friendly, and knowledgeable about the products.

Customers appreciated the assistance they received in finding the right shoe size and making exchanges. The selection of products, especially collaborations and limited releases, also received praise.

On the other hand, there were complaints about unprofessional and reluctant service from some staff members. Customers felt ignored and frustrated by the lack of attention and assistance they received while trying on shoes.

There were also concerns raised about the handling of new product launches, with customers feeling that the process was unfair and favored resellers over genuine customers. Overall, it seems like the experience at this store can vary depending on the staff members you encounter.

While some customers had a positive and enjoyable shopping experience, others were disappointed by the level of service they received. Improvements in customer service and better organization for product launches could help enhance the overall experience for customers at this place.

Services
People bought shoes from this outlet, specifically the New Balance 2002R (2023 Lunar New Year collection) recommended by Mr Ilhan. They were happy with the purchase and the service received.
Sporting Goods Stores
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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