New Balance @ ION ORCHARD | Orchard
- Address
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New Balance @ ION ORCHARD
2 Orchard Turn, #B4-28 ION Orchard, Singapore 238801
(ION Orchard) - Phone Number
- +65 6509 1067
- Website
- https://www.newbalance.com.sg/
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- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Sporting Goods Store
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Based on the reviews, this place seems to have a mixed reputation when it comes to customer service. There are positive comments about some staff members being patient, friendly, and knowledgeable about the products.
Customers appreciated the assistance they received in finding the right shoe size and making exchanges. The selection of products, especially collaborations and limited releases, also received praise.
On the other hand, there were complaints about unprofessional and reluctant service from some staff members. Customers felt ignored and frustrated by the lack of attention and assistance they received while trying on shoes.
There were also concerns raised about the handling of new product launches, with customers feeling that the process was unfair and favored resellers over genuine customers. Overall, it seems like the experience at this store can vary depending on the staff members you encounter.
While some customers had a positive and enjoyable shopping experience, others were disappointed by the level of service they received. Improvements in customer service and better organization for product launches could help enhance the overall experience for customers at this place.
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Recent Reviews
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Services
- People bought shoes from this outlet, specifically the New Balance 2002R (2023 Lunar New Year collection) recommended by Mr Ilhan. They were happy with the purchase and the service received.
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Sporting Goods Stores
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- New Balance @ ION ORCHARD is featured in The Best Sporting Goods Stores In Orchard
- Browse All Sporting Goods Stores In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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