NTUC Health Denticare (previously Unity Denticare) | Hougang
- Address
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NTUC Health Denticare (previously Unity Denticare)
682 Hougang Ave 4, #01-324, Singapore 530682 - Phone Number
- +65 6590 4390
- Website
- https://ntuchealth.sg/denticare/
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- Opening Hours
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Monday 9AM to 6PM
Tuesday 9AM to 6PM
Wednesday 9AM to 6PM
Thursday 9AM to 6PM
Friday 9AM to 6PM
Saturday 9AM to 1PM
Sunday Closed
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Dental Clinic
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Based on the customer reviews, it seems that NTUC Denticare at Hougang has a mixed reputation for its services and customer experience. While some customers have had positive experiences with specific dentists such as Dr. Chan Chen Kuang and Dr. Edmund, others have encountered issues with long waiting times, lack of wheelchair accessibility, and dissatisfaction with certain dentists like Dr. Soh Wan Chwin.
Customers appreciate the thorough and gentle work of certain dentists, as well as the helpfulness of the front counter staff and assistants. However, there are also complaints about communication issues, condescending behavior from certain dentists, and problems with billing and discounts. Some customers have also highlighted the need for improvement in areas such as allowing patients to use the toilet during appointments and providing clearer information on discounts.
Overall, while NTUC Denticare at Hougang may have dedicated and caring staff members, there are areas that could be improved to enhance the overall customer experience and satisfaction of patients. -
Dental Services
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Based on the customer reviews, the dental services provided by this clinic include:
1) General dentistry services such as tooth extraction and fillings
2) Dentist is gentle and thorough in his work
3) Patient and jovial dentists
4) Comprehensive dental check-ups and treatments
5) Explanation of condition and treatment options
6) Staff who explain procedures and additional needs
7) Reminder calls for appointments and assistance with payment options and discounts. -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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