Otaku House | City Hall
- Address
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Otaku House
3 Temasek Blvd, #02-475, Singapore 038983
(Suntec City) - Phone Number
- +65 6336 0949
- Website
- https://shop.otakuhouse.com/
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- Opening Hours
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Monday 11:30AM to 9:30PM
Tuesday 11:30AM to 9:30PM
Wednesday 11:30AM to 9:30PM
Thursday 11:30AM to 9:30PM
Friday 11:30AM to 9:30PM
Saturday 11:30AM to 9:30PM
Sunday 11:30AM to 9:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Toys & Hobbies Store
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Based on the reviews, it seems that Otaku House has a mixed reputation. Some customers have had pleasant experiences, noting that the shop has a good selection of collectables at reasonable prices.
They also mentioned helpful sales staff who answered their queries patiently. However, there are also several negative reviews that mention issues such as faulty machines, poor customer service, and damaged merchandise.
Customers have complained about slow responses to inquiries, machines eating money, lack of empathy towards customer issues, and rude staff members. Some customers have also mentioned difficulties with the store's membership program and confusion about their operating hours.
Overall, it appears that Otaku House may have some room for improvement in terms of customer service and quality control. While some customers have had positive experiences, others have encountered issues that have left them feeling disappointed.
It may be worth considering these factors before deciding to make a purchase at this shop.- Based On Reviews By Actual Customers -
Services
- Customers like the variety of collectables available at the shop, but are dissatisfied with the customer service, lack of empathy towards customers, slow responses to inquiries, and poor time management.
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