Pet Lovers Centre - IMM | Jurong East
- Address
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Pet Lovers Centre - IMM
2 Jurong East Street 21, #02 - 31 IMM, Singapore 609601 - Phone Number
- +65 6567 1519
- Website
- https://www.petloverscentre.com/
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- Opening Hours
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Monday 11AM to 9:30PM
Tuesday 11AM to 9:30PM
Wednesday 11AM to 9:30PM
Thursday 11AM to 9:30PM
Friday 11AM to 9:30PM
Saturday 11AM to 9:30PM
Sunday 11AM to 9:30PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Pet Shop
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Based on the customer reviews, the overall experience at this pet store seems to be quite mixed. Some customers have had positive experiences, such as finding their favorite terrapin food and receiving excellent customer service from helpful staff.
However, there are also several complaints regarding the lack of attentiveness from certain staff members, difficulties in getting refunds for faulty products, limited supplies for certain pets, and issues with redeeming loyalty points. One customer even had a particularly frustrating experience with incorrect information given by a staff member from another outlet, leading to wasted time and effort.
It seems that there are areas for improvement in terms of staff training, communication, and customer service. Overall, while there are positive aspects to the store such as helpful staff and a good selection of products for certain pets, there are also areas that need to be addressed in order to provide a better overall experience for all customers.
- Based On Reviews By Actual Customers -
Services
- Based on the customer reviews, this pet shop sells pet supplies for terrapins, hamsters, chinchillas, rabbits, and dogs. They also offer a loyalty points program for redemption, but customers have experienced difficulties with customer service, product availability, and refund processes. The store has received mixed reviews, with some praising the helpful staff members while others have complained about poor service and product quality.
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