Philips Lighting (Light Lab) | Toa Payoh

Address: Philips Lighting (Light Lab)
622 Lor 1 Toa Payoh, Level 1 Light Lab, Singapore 319763
(Philips APAC Centre)
Phone Number: +65 800 852 3328
Website: http://lightlabsg.com/
Opening Hours: Monday Closed
Tuesday 9AM to 12PM, 2 to 6PM
Wednesday 9AM to 12PM, 2 to 6PM
Thursday 9AM to 12PM, 2 to 6PM
Friday 9AM to 12PM, 2 to 6PM
Saturday 9AM to 1PM
Sunday Closed
Rating: A
Based On Ratings By Actual Customers
Reviews - What People Think About This Lighting Shop: Based on the reviews, it seems that the Philips Lightings showroom at Toa Payoh provides a mixed experience for customers. On one hand, there are shining reviews praising the great customer service provided by Mr Clement, who is described as patient, knowledgeable, and professional.

Customers appreciated his assistance in finding the right lighting products and his willingness to help without pressuring them to make a purchase. Additionally, there was positive feedback on the efficiency and helpfulness of the service staff at the store, with one customer mentioning a seamless experience in getting a faulty item replaced.

On the other hand, there were significant complaints about Philips' customer service and after-sales support. Customers expressed deep dissatisfaction with the lack of responsiveness, poor communication, and failure to honor scheduled appointments.

Some even mentioned that their faulty Philips products did not last long and that the staff were rude and unhelpful. Overall, it seems that the quality of the products sold at the showroom may vary, with some customers experiencing durability issues.

However, the showroom itself is described as a nice place with a lot of space to explore Philips products. It is clear that the standout aspect of the showroom is the level of customer service provided by knowledgeable and professional staff like Mr Clement, which can greatly enhance the overall experience for customers.
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Services: Based on the reviews above, people bought lighting products from Philips Singapore, specifically from the Toa Payoh showroom. Customers were impressed by the great service provided by staff members like Mr Clement, who demonstrated product knowledge, professionalism, and patience. Despite some negative reviews about customer service and product durability, positive experiences with staff members and efficient resolution of issues led to purchases of Philips lighting products.
Lighting Shops: Philips Lighting (Light Lab) is featured in The Best Lighting Shops In Toa Payoh

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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